グランド パシフィック ホテル フィジー (Grand Pacific Hotel Fiji)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

It’s a lovely building and piece of colonial history and one of the nicest places to stay in Suva - staff are great - gym is small but adequate. Room amenities are good but not what you’d expect for this level of hotel, but the staff are just wonderful! Breakfast was also good and they did try to cater for most dietary restrictions!

This was my first stay at GPH, and I was genuinely impressed by the exceptional service I received from check-in right through to checkout. My family and I traveled all the way from Nadi to Suva for my sister's wedding, and we were hoping we could access our room a little earlier so we could get ready in time for the celebrations. To my surprise and delight, our request was accommodated. If I remember correctly, the front desk staff member who assisted us was Luisa. Working in a five-star hotel myself, I understand how important genuine hospitality and excellent customer service are. Luisa went above and beyond to make us feel welcome. She was warm, professional, understanding, and incredibly helpful during what could have been a stressful day. Her willingness to assist with our early check-in made a huge difference and allowed us to prepare for the wedding without any unnecessary pressure. Throughout our stay, every staff member we encountered was friendly and courteous, which made our experience even more enjoyable. It's clear that GPH takes pride in delivering outstanding guest service. A heartfelt thank you to Luisa for being such a lifesaver and for making our first stay at GPH so memorable. She is a true asset to the hotel, and because of the wonderful service we received, I would not hesitate to stay here again or recommend GPH to family and friends.

The staff is AMAZING and the culture and vibes of Fiji is something else. I loved this hotel. I wish it had few more amenities but it was still a 5/5 star hotel. Much love

Good service

Amazing hotel. Very beautiful and the staff is absolutely amazing. Sewa helped us so much and I want to say the breakfast was probably the best breakfast I’ve ever had at any hotel. The hotel is walking distance from Suva hotspots and restaurants. Definitely will be back.

In my extensive experience with numerous hotels, I must express my utmost admiration for the Grand Pacific Hotel in Suva. The exceptional service provided by the staff, management, and even the check-in clerk, Unaisi, has left an indelible impression on me. Her kindness, generosity, and professionalism are truly remarkable. If you are considering a stay in Suva, I highly recommend the Grand Pacific Hotel. It stands out as the most suitable option in the city. Mahalo Nui!

The staff was always friendly and engaging but the service wise at the bars and restaurants was slow. It takes ages before they will reach out and offer a drink or food menu. The hotel doesnt provide any tours and doesn’t collaborate with the travel agencies to offer such services. They dont have any entertainment either, it feels like you stay in the retirement community. 🙃 It is centrally located within the walking distance to the major institutions and downtown area.

Best hotel in Suva, competitive rates, great staff, good food (too much) and great quiet clean room. Never disappoints

The historical aspects of the establishment were appreciated, and the check-in process was highly efficient. The outdoor pool facility was exceptional, and the room maintained a high standard of cleanliness. While breakfast was satisfactory, the room service meal arrived at an undesirable temperature. The staff demonstrated remarkable professionalism, consistently exhibiting helpfulness and an accommodating demeanor. Strategically located in the center of Suva, this hotel offers an ideal base for exploring the vibrant urban environment of Fiji.

Friendly staff, nice room, breakfast buffet was lovely