ベストウェスタン プラス ザ アイビーウォール リゾート - パングラオ (Best Western Plus The Ivywall Resort-Panglao)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Hotel was clean, staff was friendly and helpful. My only complaint is the strip of road leading to the entrance of hotel, it is unpaved and bumpy, not taxi friendly .

Clean rooms, breakfast, beachfront

This hotel is fantastic! The staff is incredibly friendly—Noel was our driver, and what a great guy! My daughter made new friends there. It’s definitely a family-friendly spot with a playground. The drinks and food are delicious. The rooms are super clean, offering a wonderful view of the ocean and pool. Plus, there’s great live music at night! This place is in a fantastic location, right next to everything.

Our room is always clean, housekeeping is done everyday. We had a nice view from our balcony overlooking the beach. Breakfast buffet has a lot of options and even the a la carte food is delicious. All the staff are very accommodating, respectful and very helpful. Overall, our stay at Best Western Plus was an awesome experience. 5 stars all the way.

Great location. Beautiful view. Very friendly and helpful staff. We organised all the tour at the hotel. we ate at hotel restaurant. it was amazing food. Breakfast was great too. So easy from the airport.

Staff was great and the view of the beach is amazing.

Firstly the hotel falsely advertised the appearance of its beach. I booked the hotel because it showed direct access to the beach, and I wanted a pristine view and place in the sand. But when I got there there is a wall and you must climb down some steps. I think they posted an old picture before the wall existed. When I asked about the wall and why the view didn’t look like the picture they recommended I go to a hotel fifteen mins walk away for a better beach, which was absurd because I have a young infant. The reason I booked the hotel in the first place was so I didn’t have to leave because the view and access was perfect. Now they took the picture down after I flagged to them it was false advertising. Secondly, my husband and I found that the hotel was constantly filthy, day and night. Public toilets never seemed clean, even first thing in the morning. Floors at the restaurant were never mopped, I always noticed at breakfast that there was so much dirt on the floor. Surfaces around the hotel like doors, windows, floors, tables, etc. always had dirt and fingerprints. Didn’t seem like a four star hotel. Also the pool had so many missing tiles, not sure why they didn’t replace them. The pool bar did too and had a wire sticking out to the point that I grazed my arm. In saying this the staff were very kind always but the standard of the hotel wasn’t like the pictures.

Excellent buffet breakfast menu, excellent staff, very friendly

Clean room, excellent location. Breakfast was ok. Some days better than others

Enjoyed the location, was very convenient being right on the beach. Hotel is nice and clean and comfortable beds. Pool could do with some maintenance. There was way too many tiles missing.