シーバルク ホテル (Seeburg Hotel)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

The room was unbelievably tiny—more like a small birdcage than a hotel room. It was hot, there was no air-conditioning, and the fan provided was so noisy that sleeping was almost impossible. The reception experience was even worse. The elderly receptionist reminded me of the disguised granny from Goldilocks, sitting behind the desk with a basket of fruit and bottles of water, carefully counting them and handing out one to each guest. Unfortunately, the attitude towards guests was just as unpleasant as the experience suggests—cold, rude, and completely unwelcoming. The overall experience was extremely disappointing. My strong advice is to stay away from this hotel.

no aircon, very hot in switzerland during our stay but they provided us with 2 electic fans😍

Nice!!

Directly across the street from an incredible swimming spot. Balcony provided gorgeous views. Staff was very kind

Beautiful views of lake. Beach club/ swimming is an easy walk. Dog park nearby. On bus route.

Location was nice across from the lake and on the bus route. No air conditioning is crazy. So hot we couldn’t sleep!

An expensive basic 2-3 star hotel that looks modern on the ground floor, but the rooms are from 1960's. No air con, just small fans. Views are very good, though.

I genuinely don't understand how Hotel Seeburg Lucerne qualifies as a 4-star hotel. My experience was nowhere near the standard I would expect. The hotel is old, poorly maintained, and not clean. There was dust in multiple areas of the room, the hand soap dispenser was completely empty when I checked in, and both the shampoo and shower gel were almost finished. These are basic housekeeping checks that should never be missed at a hotel claiming to be 4-star. The shower was also faulty—the water barely drained, leaving it to pool around my feet while showering. To make matters worse, there were insects in the room, including spiders and small flies. Finding insects inside a hotel room is unacceptable at any price point. The receptionist told me the minibar would be replenished daily, but it wasn't restocked on the second day, despite my stay only being two nights. It's another example of the poor attention to detail and lack of service throughout my stay. The only thing that justified any part of the price was the beautiful lake view. Everything else—from the cleanliness and maintenance to the overall guest experience—was far below expectations. I would not recommend this hotel, and I certainly do not believe it deserves its 4-star rating.

Located just across the lake with a beautiful view where you can enjoy the sunset from the balcony. Easy access to every place with bus stop across the road. Clean rooms and lovely staff. Must visit

The room had bugs and the AC also not present in the room I would not recommend the hotel