ハライス ホテル (Halais Hotel)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

施設は古めでしたが、部屋が広く清潔で快適に過ごせました。中心からは少し離れますが、うるさくなく、周りに飲食店もたくさんあったので良かったです。

Good price quality

Some really loud chickens and a rooster were under my window. The staff was friendly and helpful.

Hotel was very kind so that we could visit a restaurant which we really difficult to contact from foreign country. Thank you so much.

Mosquitoes were terrible in the room. There’s holes in the floor of the bedroom. no way to prevent water getting all over the floor in the bathroom as it’s just an open tub and a shower head with a drain on a leveled floor. Don’t be fooled by the lobby and pretty design the actual rooms are quite poor in comparison to other places.

Very easy check in. We got a room upgraded which was lovely. Check out was very quick. They offered a good breakfast.

15 min from the heart of hoan kiem lake, good local eateries near by. Good location and comfortable hotel. It was quiet at night from hanoi standard. The staffs were friendly and helped us book an airport taxi, which was better pricing than grab taxi. free water was a nice add.

Excellent hotel, wonderful staff, very clean and great value for your money. I would recommend to anyone. I will certainly stay there again.

Floor very dirty. Laundry service is even worse, destroyed 2 pieces of my clothes.

we stayed there 7 days and booked and pay in advance (the biggest mistakes). We also asked about clean and not noisy room! The place was very noisy (we stay on 5th floor) all night can hear horns of the cars, motorbikes. the worst experience was that another room made a noice during the night till 6 am when we informed reception many times with 0 % help. They call us back if alright but the music and noise was still loud especially base of speakers. We have a small kid and was impossible to sleep. Music from another room started at 10 PM and goes over whole night till 6am (it takes 4 last nights). Unbelievable how staff of the hotel was not able to solve this out. Also hot water in our bathtub was not working, as we paid for it. The mess under the bed - cigarets, empty bottles of water etc (we took a pictures). Very bad cleanliness. Smell of the room (no smoking as we were informed) was very bad (smell of cigarettes), poor breakfast as well.