ホテル イルニオン ピオ XII (Hotel ILUNION Pio XII)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

We had a lovely stay at this hotel. The staff was incredibly welcoming and made us feel at home from the moment we arrived. Everything was spotless, the room was super comfortable, and the breakfast had really good options to choose from. A wonderful experience overall, we would happily stay here again!

we loved all the amenities. And the staff was really nice. The people coming to the hotel seemed really nice as well. It could use a little improvements on maintenance and cleaning.

Clean room & good breakfast

Good place to stay with a delicious breakfast

The hotel itself is excellent, spacious rooms, clean and the reception staff is great. Very accommodating and professional. My problem was with the restaurant staff. After confusion over breakfast hours I ordered from what they had available. The staff really didn't want to serve anyone after 11am. Someone brought me the wrong thing (tostada con tomate y jamón), what I got was sliced bread with assemble yourself tomato puree and no ham. Another table got annoyed that they were paying no attention to them either. I just walked to the register and gave them back what they brought me and just paid for my coffee. I told the server that it was obvious that we were disturbing them and just wanted to leave. No apologies or even a, my bad, from them. Hotel and staff excellent! Restaurant no so much. I would recommend the hotel in a heartbeat but do yourself a favor and didn't eat at their restaurant

Great, clean property with pleasant and friendly staff.

Everyone was very helpful and nice from front desk to restaurant to cleaning staff. Location close to metro. Nice little restaurant. We enjoyed our stay very much while visiting our daughter for a school program.

Good breakfast

Excelente servicio

I had to leave the hotel and spend the night in another hotel- Not a 4 star hotel. Reality is very different than the pics on the web site. This is at most 2 to 3 stars hotel. I contacted hotel management three times to comment and to see if i can receive some refund but they never respond. Not recommended at all.