ステイブリッジ スイーツ オースティ ノースウェスト IHG ホテル (Staybridge Suites Austin NW by IHG)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

The hotel was clean, the beds were comfortable, and the staff was pleasant. However, one night at 11:30 pm music was blasting in the back of the hotel where my room was located and the room did not have a phone to call the front desk. When I called from my cell phone, it would ring, then stop ringing and no one ever answered. I was in bed in my pajamas and had no desire to go down to the front desk. No phones in hotels seems to be the newest budget move.

Its an excellent basic hotel. Good for travelers pm the move

Room is very tidy and modern. Bed is comfortable and the room is quiet. The kitchen is stocked with fork and plates, modern, and looks clean. The room is relatively clean except that I found lots of hair in the bathroom. The Staff is very friendly but mostly left me alone. The breakfast is pretty decent, there's an egg substitute and sausages, 4 selection of yogurt, and lots of condiment. Finally, while staying there, I see some candy wrappers and used napkins/tissues on the floor. It wasn't a big mess, but I am surprised that none of the staff care to pick them up. It would have improved the facility by 5 folds given these are eye sores.

The bed has bug and I was beaten all over my body , the pool was also dirty my kids were surprise what kind on hotel is this

The room was very dirty. We stayed in a two-bedroom suite, and as soon as I walked in, I noticed how dusty the kitchen and one of the bedrooms were. One of the bathrooms was missing a shower curtain. The living room has definitely seen better days, and all the doors had dirty handprints on them. When we arrived, the kitchen dishes were missing, and we later found them dirty inside the dishwasher. To make matters worse, on our last day, I saw two cockroaches on the kitchen counters.

No juice or coke just hi c for breakfast

Awesome in every aspect

Violet and Samuel were very helpful, friendly and attentive at check-in. We were very happy with our stay! The room was clean and comfortable.

Staff great. The room could use some improvements or repairs to the shower, and the door lock didn't work, etc. Overall, I'd recommend staying here for the price.

The staff was friendly and helpful. The room was clean and spacious, we especially enjoyed the convenience of the kitchen. The breakfast had great options to choose from each morning, including Texas shaped waffles. My family was very comfortable here!