レモン ツリー ホテル チェンナイ (Lemon Tree Hotel Chennai)

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The hotel is under renovation. Reception is apparently made in one of the hotel rooms. Workers are working even at 11 PM disturbing the guests and hotel staff is not able to stop them even after repeated requests. I had to personally go and make them to stop the work. This was my first stay here and I would not like to return. As a courtesy, hotel must declare about renovation work online so the guests are aware what they can expect.

It is very nice place and close to the airport.

Nice hotel

Nice hotel

1 night stay, first time at this hotel and certainly the last time. Several issues -room had strong smell of urine throughout the stay inspite of the diffuser in the shower/toilet area - airconditioner didnt work and not sorted inspite of fault being reported (we are talking about Chennai where nights are usually hot and humid) -booked taxi for airport drop at time of check in for early hours of the morning for 4 passengers. Reiterated to lobby manager about the typenof seat needed for seating 3 passengers in back seat. Hotel provides taxi for 3 passengers (front passenger seat and 2 rear individual bucket seats) asking us to "adjust" !!! We had to get our 10 year old sit on our lap for the ride to the airport to get there on time as there are no other taxi options available at short notice... - food in restaurant (buffet) mind blowingly hot. Very poor quality cocktails Overall, it was certainly not worth the 30000 Indian rupees paid for a 10 hour pit stop at this hotel. Will certainly be avoiding this hotel in future

Bathroom needs a upgrade

When check in time, they said no room available. We booked 3rooms then most worst case of my experiences under hotel.com. Also Hotels.com is not supporting anything. What is gold member???

When I pay more than 8000/- the minimum I expect is good air-conditioning, cleanliness, and n noise. The AC in my was thundering for whole 3 days I stayed. Towels are horrible with stains everywhere. Actually I want to give a 1, but the cafe and the service rendered has pushed the rating to a 1.5. I never suggest this to any of my friends.

Very poor customer management

Property is strategically located and well connected. Problem is that the property is very old and badly needs renovation. Bathrooms are in very bad conditions and Air-conditioning makes lot of noise. Restaurant food is good.