ザ バイン (The Vine)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Our fifth annual stay at The Vine. We love the breakfast and all the staff are very friendly. Great location.

We stayed at The Vine to celebrate our 30th wedding Anniversary. We arrived hours before check-in. Not only were we checked in early, we received a room upgrade. When we entered the room, we were greeted with a welcome note and a bottle of champagne , We were able to shower and relax after traveling overnight and were totally refreshed when we began to explore Funchal! Disaster struck during the 4th day of our stay; my wife broke her ankle requiring surgery and a short stay in a local hospital. This is where The Vine went above and beyond to take care of me while I was alone and both of us when my wife was released from the hospital. Our stay was extended indefinitely until we could provide a departure date (since I had no idea when she would be released), Team members made special effort to find an accessible shower bench for her use when she was able to return. The front desk offered and provided a wheel chair enabling us to salvage what we could of our plans. When we finally were able to make our departure plans, The Vine handled everything - we got the assistance needed to get us safely to airport handicap services and our departure was a breeze. The early breakfast was delicious as it was during every day of our stay. Long story short, Team Vine accommodated us in countless ways. The location, amenities and most of all, Vine team members, shine above and beyond expectations. This was the very best hotel experience we have ever experienced.

Excellent location, staff were incredibly friendly and helpful. Rooms showing their age. Smart switches and TV service were finicky and unreliable. No ability to access or use Netflix, Amazon Prime or cast from your phone. Mattress had indents on both sides, needed to be replaced.

An excellent place to stay in Funchal! A very convenient location, with plenty of great restaurants and shops nearby. The staff is very attentive, the breakfast is wonderful and varied, and there is a rooftop pool and bar with a magnificent view!

Everything was absolutely fine during our stay. Service, parking, food, and overall hospitality were all very good. The hotel was comfortable, well organized, and the staff was professional and helpful. We had a great experience overall.

We had a nice stay at The Vine. It was overall clean and very modern in most regards. It was dark in the room even with all lighting on. The refrigerator was subpar, but all else was great. The location was GREAT!

I can’t rave enough about this hotel!! Parking included, fantastic and knowledgeable staff, unbelievable brunch/breakfast and the room was just outstanding. Reception was so patient with all my questions. Female staff really spent time with me and gave me the best advice. I really wish I remembered her name but she is exceptionally good at her role. I do wish there was a bottle opener in the room instead of having to get it from the front desk but that’s a small suggestion.

We enjoyed the beautiful hotel and room, breakfast was delicious with many choices. Best of all was the service. Thank you for a memorable stay.

Comfortable room, good breakfast and in a great location

Clean room. Extremely friendly and helpful staff. Great gym that is never busy. Perfect location.