W ラスベガス (W Las Vegas)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

The W is beautiful. It’s shares the pool with the Mandalay bay hotel which is connected. But requires a nice walk to get there.

The restroom is not what I expected.

The rooms are spacious and we enjoy staying in a place that doesn't have a casino directly downstairs.

The room was very clean and I was surprised that it had a half bathroom. I would stay there again. And waking distance from the stadium helped a lot. Staff was friendly. I would recommend this to family and friends. Thank you for a great stay.

The room had grease marks on the wall, the bathtub had soap scum in it that you could see and feel while in it, and carpet/baseboards caked in dust. There was hair inside our ice bucket. The A/C can be set as low as 65F, but for the whole 3 days the room sat at about 75 despite being set as low as possible with fans on high and curtains shut. The only amenities this hotel really has to offer are the ones at Mandalay Bay making them a bit of a walk to access. The corner suite overlooked nothing impressive and we were given a pretty low floor even after paying over 800 dollars for just a room. The booking came with a 100 dollar food and beverage credit for the entire stay, and we didn't use the whole thing. Upon checkout, we were told it was covered and owed nothing. Then that night I was charged the money from my card anyway. I had to call (was given the wrong number the first time) and wait on hold forever (twice) just to talk to someone to have the charges refunded. I've stayed in many hotels, and this one was just not worth the price for how much of a hassle everything was and how few amenities there were.

The bed was comfy

The hotel and room were clean, and the location was convenient with just a 10‑minute walk to Allegiant Stadium.

We were treated terrible by the front desk person. She was rude and acted angry not helpful at all. We were told to come back at 3 for check in which is normal, but they didn’t offer us to have an early check in even if we would pay. We came back at 3:45 and were told there was no room until maybe 7pm, too many people were there and they didn’t have rooms available! I had booked and paid for my room with 2 months in advance. Other people were getting rooms as this was happening. Finally talked to a manager and she said she had to steal the keys from another client so we can get a room! And of course they gave us the crappiest room facing a wall and air conditioners. We were too tired to complain and change rooms. Never staying there again! They need to train their employees in customer service.

Our room's natural air vent would not closed and the high winds made our time to sleep pretty challenging. The 34th floor ice machine was empty and not working and the soda machine wasn't either.

Great place to visit and have a good relax