ハノイカリスハホテル (Hanoi Calista Hotel)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Staff very super nice, helpfu and knowledgeable about the area and Hanoi in general. Accommodation was very good and the hotel is located plumb in the old quarter very close to lots of shops and markets.

The hotel is located on a small, quiet street, which made our stay very peaceful. We traveled as a family and booked a two-bedroom suite for a few days. The space was large enough to comfortably accommodate all of us and included a washer and dryer, which was very convenient. We arrived late on the night of December 23, and the night staff was extremely helpful—assisting us with our luggage and even helping us order food. When we checked out, he also carried our belongings to the street while we waited for the tour bus. Overall, the staff was kind and helpful throughout our stay, from the breakfast team to the front desk, who also helped us book our scooters.

Great spot! Loved it w my family- def go back

Very spacious. Almost perfect.

One of the best hotels I've stayed at in Vietnam. Rooms are huge and homely with all the amenities you'd need like a kitchen with utensils, laundry machine etc.. Everything is clean and modern. Staff are extremely friendly and helpful. Location is very convenient to the old quarter / hoan kiem area My only minor suggestion for improvement would to fit thermostatic valves on the taps in the kitchen/bathroom as the water can come out close to boiling temperature so easy to burn yourself. They should limit the maximum temperature. But a very minor point on a fantastic hotel.

Staff was very friendly and helpful. Able to communicate with them very well because they speak good English.

Great hotel and very friendly staff. Was upgraded upon checkout to a larger room that was better suited for our group. Amanda was great in arranging cars for us to and providing us with great recommendations around town.

Staffs in this hotels are so kind. Rooms are so clean and not noisy.

The friendly helpful staff easy good location quiet street walking distance to shops restaurants etc efficient pick up and drop off to airport convenience store next door

The hotel personnel couldn’t be more helpful. Organised hotel pick up with no problems,