ホテル トリエステ (Hotel Trieste)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Super close and convenient to the train station. Breakfast and staff were wonderful.

Great proximity to the train station, literally a two minute walk away. Rooms and linen were clean. Breakfast basic but a good start to the day. Perfect for a stop over when visiting Venice or Trevino

Good breakfast, with sandwishes,cheese, good bread and delicious coffee. Confortable beds. Clean room.

Excellent hosts, went above and beyond to help us with our room and also printing out the city pass qr codes for us. Great location over the road from the train station. Good free breakfast. Room was more than enough for one night. Would recommend

AC not working. Staff didnt offer solutions or options. Was only convenient because its right in front of the train station.

Generally good and the staff was so good. Breakfast is ok considering the cost.

The staff were very friendly but the breakfast was not great. Air conditioning was a huge issue and we constantly had to ask them to fix it

Staff is helpful and very nice. Hotel is next to the train station, it is very easy and convenient to get to Venice from there. Good value for the price.

The bathroom was full of black mold. So much black mold. You must do better. That’s dangerous stuff.

The property is poorly managed, and it clearly shows in the cleanliness and the strong sewer smell we encountered, starting from the hallway to the room we stayed in. I spoke to the staff three times about the odor, but they dismissed my concerns, claiming it must have been perfume or something else. Only after we insisted did they bring two bottles of bleach and cleaner to pour down the bathroom drains, which, unsurprisingly, didn’t help. I had to open the window to air out the room, but it was very cold outside. After a few hours, I had to close the window, and the smell became even worse. We seriously considered leaving the facility and checking in somewhere else. By 1 a.m., we couldn’t sleep, so I contacted Expedia for help. Unfortunately, the agent was neither empathetic nor helpful. I explained that the situation was unpleasant, unhealthy, and likely hazardous, as we were possibly breathing in sewer fumes. After waiting on hold for over an hour, the agent informed me that the hotel wasn’t willing to refund or cancel anything. They offered to switch rooms, but I explained this offer came far too late and was never mentioned earlier. Instead, the staff repeatedly dismissed the smell, claiming it was from cleaning products or perfume, which was both absurd and insulting. I also told the Expedia agent that, in all my years of traveling, this was by far the worst experience, and the property should not be listed on Expedia. It’s clear they don’t check the hotels.