ホテル カターニア タウン (Hotel Catania Town)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Clean room and bathroom. Comfortable bed, electric ketle and fridge. Nice and helpfull staff.

The staff was excelent but the condition of staing was near average

Breakfast poor no front desk wait long time to give ua the key

Market under widows every day atound 5 am wake up. Not frendly staff. Not cleaning 4-5 days. Ask always towels change. Not happy about any service. Di not speak or understand english. Ask always cash for coffee 3 times expensive .never usrd breakfast. Just go to cafee across 2 min. City tax asked to pay in cash 3 euro per night and person . But city tax is 1.5 euro we found out.

Very helpful

I purposely booked a hotel rather than another rental for this first night as I wanted a front desk on staff. There was No One there upon arrival. We had to call someone via what's ap. Luckily my phone worked internationally or we would have been unable to get in. Once in, we were asked when we wanted breakfast, so we set it up for 8am. Again the next morning, no one was present at the front desk. in fact no one was there our entire stay. We ended up leaving the keys in the room. Also the air conditioner in the room was basically non functional. We had it set to 16 degrees and it felt like 24 the entire time. We were able to open the windows in the middle of the night but in the early morning hours they began setting up the market on the street below, so due to noise we had to close those again. Overall pick somewhere else. This is not a true hotel at all.

The property was dirty with rusted shower head, broken lights, dirty shower tray, cigarettes in the toilet, marks on wall, open roof hatch, broken door and marked bedding. The room smelt strongly of smoke and the windows were dirty. We did not stay and had to find alternative accommodation. The bed could not be used as it was so dirty and the shower unsafe. I have stayed in basic hotels before but this was dirty, smelly and unsafe.

Good location and right next to metro station. Food and other shopping all nearby

They told us that checkin is available since 9pm however there was nobody in 8pm. I had to call staff and thankfully she explained to me how to make self checkin. That was not a good start however the next day they kindly offered a free breakfast. Bed was not comfortable however, all other stuff was nice. lady in the reception was so kind , and helpful.

Fantastic location. Everywhere nearby. We were in December, so the radiators were a big plus, which were only on the first day, but there was also air conditioning that could be heated at night. Towels not changed even once for a 3 night stay. The room was only cleaned once (after the second night). The big downside was the terrible stench upon entering the hotel. The smell was no longer felt in the room.