ハイアット ハウス アトランタ ダウンタウン (Hyatt House Atlanta Downtown)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Good stay, clean and comfortable. Hotel is downtown so not a great area, but close to many attractions in Atlanta.

Great staff. Clean. Timely. No logistical issues. Only issue was food. Were out of a couple menu items from an already small menu. And both menu food and breakfast food were simply not good. Like quite bad. Again...great hotel and staff, rooms, lobby, pool area were all clean. No issues getting in and out. Just eat elsewhere haha.

The hotel was amazing. The staff was extremely helpful. We enjoyed breakfast and the proximity to excellent events in downtown. While we appreciated the professionalism of the Valet parking attendants and the safety for our vehicle, we did not like the unexpected $50.00 per night charge for valet parking. The Elevator did stop working for about an hour. Otherwise, it was an excellent trip and we will definitely stay at this location again.

Check in is at 3, we arrived well after 4 and was told the room wasnt ready for us to wait 30-60 minutes. I told them it was unacceptable and was informed that was all they could do as the hotel was sold out. A large group didnt leave until 12 and they were behind but I could upgrade for 10.00. It's sold out but I can upgrade?. No empathy just sorry, thats how it is.

Un hotel Exelente, los cuartos limpios y el desayuno excelente

Carpet smells terrible, the rubber for the shower ripped; pillows bad smell, washing soap cheap, not smelling clean, parking charges for customers must be free is too expensive, and must be included in room stay i do not recommended

Awesome place to stay

The staff were very friendly and helpful. Specifically, Kennedy at the front desk was very nice. She provided the best customer service each time with a smile. My only complaint with the hotel is the breakfast bar could be better and have a more complete selection of items to choose from. Overall, we had a great experience.

Room needs more cleaning

We arrived and we're told to wait. We waited almost 30 minutes in the lobby to be told that they " painted our room earlier, and they needed to check the room". The manger left to check on the smell and never came back. It was the worst experience. My kids were exhausted from traveling and exploring the city. I asked the associate who was at the front desk after 30 minutes and she told me the manger said it wouldn't be safe for the kids to stay there. They said they already refunded our stay. They then offered nothing and no sister hotel. We had to rush to find a new hotel and Uber out of there. The worst experience. Do not stay here!!!!