クラウン プラザ リマ IHG ホテル (Crowne Plaza Lima - Miraflores by IHG)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Very friendly staff special mention to Luis very professional!

I had a wonderful stay at this hotel. The staff was extremely friendly, professional, and always willing to help whenever needed. Their excellent customer service made the experience even more enjoyable. The breakfast offered a great variety of options, and everything was fresh and delicious. The room was spacious, very clean, and comfortable throughout my stay. The hotel is also located in a very convenient central area, close to restaurants, shops, and many local attractions and activities. One thing that really stood out was how helpful the staff was in providing recommendations and guidance whenever I had questions. Overall, I highly recommend this hotel for its outstanding service, excellent location, comfortable accommodations, and delicious breakfast. I would definitely stay here again.

The staff is amazing

Great property and great service. Modern Rooms - really good size and super clean . Staff was extremely helpful in every way. We stayed for 2 days a week ago. Exceptional staff is my highlight.

Everything was perfect. No complains. I always stay in the same hotel when I travel to Peru for budinesss every year

The staff were very nice and pleasant, but there were several issues with my reservation. When I raised them, the blame was placed on the third-party booking site. I had reserved a premium room but was initially given a standard room because the premium room was not ready. Once I got the premium room, it still felt very basic. The mattress was extremely firm and uncomfortable, and the shampoo/soap dispenser was nearly impossible to use. On the positive side, breakfast was good, and the restaurant was okay, though nothing exceptional. Overall, the service was friendly, but the room and reservation experience were disappointing.

Property is clean and well organized for use. Friendly staff and breakfast was a good mix of items. Highly recommend.

Lovely staff there!! We will surely come back!

I had stay of 6 nights ! Room were big and cleaned , seen good hospitality from staff ! My concern is there was an entry door stopper , which always hurts during my stay as It was not positioned properly except this I had very good and comfort stay right in the center of Miraflores area ! Thanks

Good location, however the information on the booking site is incorrect, there is no shuttle bus available. Which cause us time to looking for the bus, in the state of confusion, mislead by local driver, who changed us 200 sole to the hotel. I messaged the hotel twice, ahead of time, however without any response. Although the stay is nice, but non-responsive from hotel created unpleasant experience in Lima