61 Durham

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

We chose this hotel because of its countryside location and were looking forward to a quiet break outside of Durham City Centre for a weekend trip. Unfortunately, a large event took place during our stay and we were not informed in advance, despite being told that guests are usually notified when such events are taking place when I raised the issue. The event resulted in significant noise late into the evening, and there was no evening food service available to resident guests as a result. Had we known this beforehand, we would have chosen alternative accommodation. The room itself was also disappointing. The décor was tired, the window did not close properly, the shower leaked, and there were noticeable stains on the flooring. The staff were friendly and helpful throughout, and our concerns are directed at the hotel's communication and overall guest experience rather than the team on the ground. We have no objection to the hotel hosting large events, but guests should be informed when such events are likely to affect their stay. Unfortunately, we will not be returning.

Staff were really great. It was unfortunate that a thunder storm had caused a problem in the kitchen meaning dinner wasn’t possible but that was fixed by breakfast next day. Good breakfast except no ‘proper’ coffee. The hotel is a lovely old building, with nice rooms, although a few areas would benefit from a freshen up. Nice grounds to take in too.

Staff were very welcoming and helpful. Breakfast was great with a huge choice of options.

It was a lovely hotel staff are wonderful nothing too much trouble. The food was very good, the garden and grounds were very well kept. Would go back there. Worth a visit.

We stayed in room 102 (cosy room) a lovely little room over looking the gardens. The room was clean and spacious with a walk in shower. We had breakfast which was delicious , served by Rachel the hotel manager, she was bubbly and very approachable giving plenty of suggestions for our trip. The hotel is normally busy but turned out we were the only guest for the evening which made for a peaceful stay (no complaints here)

Quiet and clean place to stay, and booked this for a work trip. Bathroom shower came off suddenly, which could have led to serious accident. Friendly staff and breakfast was great.

Breakfast and evening meal was excellent - compliments to the chef. The bed was very comfortable, we felt a couple more drawers were needed, the blind needs attention, all in we had a lovely time.

The hotel is ok but the staff is really terrible,when we came into the place me and wife said hello to them and they don’t even respond,plus one of the lady don’t even want to check us in ,a different lady came to give us the key,and just told us to go stairs.

Pleasant stay, no issues. Would return again

Very helpful staff. Lovely location. Perfect for what we needed.