ソフィアナ マイケ ホテル & スパ ルーフトッププールバー フリー 01 ドラフトビール アンド 20ミニッツ スパ パー ルーム (Sofiana My Khe Hotel & Spa - Rooftop Pool Bar - Free 01 Draught Beer and 20-minute Spa per Room)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Staffs and room are great. The breakfast needs to improve.

Clean room - however the room smells a bit musty. The breakfast was okay- not good as other places that I’ve been to in Vietnam however there were good selections of fresh fruits. The complementary massage was lovely.

Close to beach

Excellent staff

The location was amazing and the hotel is adorable! Great Spa! Wonderful, friendly staff! I highly recommend this place.

Good breakfast 😀

The staff is what makes this property. The service is amazing. They booked my tours for me and recommended places to eat. They also communicated with all my drivers and ensured that we get to where we needed to go. Tony went above and beyond and he truly made our stay outstanding. We were a bit early for check in so we took advantage of the spa services. The massages were great! I recommend you stay here if you want a more personable service.

Amazing hotel had the best stay, staff and breakfast were perfect

This hotel was nothing like what was described on hotels.com or in the reviews. There was NO mention that the room did not have a window so, when we mentioned that the room was not acceptable because it did not have a window & asked to be moved to one with a window, the receptionist laughed & said there were none available. We stayed one night & the next day, it was pouring rain in Da Nang so the room was filled with the smell of mold. It was disgusting! The refrigerator did not work so, any food we left in it overnight was spoiled by the morning. We stayed one night and checked out at noon the next day. When the owner realized we were checking out, she actually CHASED us down the street yelling at us & demanded to know why we were checking out early. It was not a pleasant stay nor a pleasant scene that she made in the street after we checked out. I will put this hotel on my list of placed to never stay again & move on. There are SO many available hotel rooms with better amenities in Da Nang, I would never again accept a room like the one I was given at Sofiana. I've stayed in 5 Da Nang Hotels already &, all were better than this one. I've asked the owner for a refund but, based on her hysterical behavior, I doubt that it will happen.

The staff were the best part of the hotel from Tyson at breakfast with tips & hints, Chris overall with help in many areas & finally Nam who was very considerate the day of arrival after a bad day travelling to the hotel. Noise was bit of an issue but Chris was understanding & considerate resolving the problem.