ソンダー ザ モナーク (Hotel Solaya, part of JdV by Hyatt)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Very clean and comfortable and staff was so sweet! Loved the pool and the pool bar drinks!

I really wanted to love my stay at Hotel Solaya, but unfortunately, I left feeling disappointed. First, it was nearly impossible to reach anyone at the hotel before check-in – no one answered the phone. Then, finding the place was a nightmare. Even Google Maps and Apple Maps couldn't figure it out, and the hotel doesn't provide any instructions to help guests navigate there. The room itself was just okay. The bathroom lighting was confusing – no way to control individual lights – and the toiletries were minimal at best. No slippers either, which for a hotel at this price point felt like a strange omission. Breakfast was also a hassle – it was located at the other end of the building, and there was no menu available in the room or any information about room service. Overall, it wasn't a terrible stay, but for what I paid, I expected much better communication, clearer directions, and a few more basic amenities. Disappointed.

Nicely updated property with fresh and modern rooms, lobby, etc. The staff was terrific BUT they were not able to get the pool cleaned for the entire week we stayed. Apparently there was a broken pump situation that was already a problem and a local dust storm that probably shut down the pump in the first place. The pool was a muddy mess for the first half of our stay and slowly improved but still dirt on steps and water cloudy the day we left. I didn’t get to swim once during 108+ temperatures and the pool was the prime amenity for us. Some guests were swimming towards the end of our stay but doubtful situation would pass any health inspection. I was given some consideration for the inconvenience but nothing could make up for ruining our vacation.

It was beautiful, quiet and peaceful even being in the heart of oldtown Scottsdale. Highly recommend and would come back

Hotel is really nice, great pool and staff. Overall a very enjoyable stay!

We loved the pool party and dj and had so much fun. Isabella was our cabana girl and she was soo sweet and amazing. The room was clean and neat but the outside of hotel could use some updates.

Nice place

Great area and clean rooms. Great staff!

I will definitely be back. This is my second time visiting. It’s a place. Don’t look too far, but not too close either. It’s been convenient of times.. I enjoy my stay there, and it’s close to places I like to go to…

Hotel is beautifully renovated and a great location. Pool area was so nice and would come back again most definitely. Staff was all nice and helpful and gave us a late check out which we really liked on our morning of heading home. Resort is very clean and kept up. Thanks for a great stay and we can't wait to come back to beautiful Arizona 🌵