ソンダー ザ ルイー (The Louie Hotel New Orleans, Belvilla District 6 Formerly Sonder)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

This is a amazing place to stay. So it's my go to for sure!

I waked in the apartment and someone was already there, the room was double booked and I couldn’t event sleep there

Clean and convenient.

I couldn’t have access to one of the guess room in the middle of the night, keep calling the customer center and I had always the same answer that it didn’t help me to open.

I was assured that my booking was set and they would provide the check-in code well before check-in. I was told everything was good. 2hours before check-in, still no code. I called to check with their customer service and they said they could not find my reservation. DO NOT BOOK HERE!

Double check everything before your start and leave

During our recent stay, my family and I encountered several significant issues. The air conditioning unit was inoperable, leading to an uncomfortably high indoor temperature that surpassed the external temperature. Furthermore, all windows were sealed, preventing any natural ventilation. We also noted the presence of multiple ants and two sizable cockroaches within the room. Upon reviewing previous guest feedback, it appears that similar concerns were raised two months prior, at which time assurances of corrective action were provided. Regrettably, these issues remained unresolved during our visit. Despite these challenges, the property's location is highly advantageous, offering convenient access to the canal and Bourbon Street, both within a 7 to 10-minute walk. Additionally, a hop-on hop-off tour stop is located just a 5-minute walk away. The interior decor and appliances were modern and well-maintained. Should these issues be addressed and resolved, I would certainly consider returning to this establishment.

Worst experience . They need better management.

Stayed here with family for 6 days and it was an amazing experience. The place felt almost like a home away from home. We were close to a lot of things like canal street and not a far Lyft ride to Frenchmen street. We had an amazing time, will definitely book again in the future!

Excellent place to stay. Very close or canal st, bourbon and public transport. The only Issue is the parking. You have to pay for parking.