ヘルヴェティア & ブリストル フィレンツェ – スターホテルズ コレツィオーネ (Helvetia & Bristol Firenze – Starhotels Collezione)

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Best location of a truly luxury hotel in Florence. Staff was exceptional.

Very small hotel room, Tiny but was selling for crazy prices. We understand we need to pay more than usual in May but this one the room was very old and poor.

Our stay in Florence was wonderful in Helvetia & Bristol, everything exceeded our expectations. Wonderful staff, immaculate room cleaning and tidying up, amazing location, lovely breakfast buffet. Would go again in a heartbeat on my next visit to Florence.

Everything was terrific!

Great breakfast buffet and menu options

Absolutely wonderful hotel. Perfect location. Everything was spotlessly clean. The staff were so friendly and accommodating. The spa was out of this world. The breakfast had so much variety. Will definitely be staying there again.

Great staff willing to go the distance to offer us the better room available. Plus, they were sensitive enough to give us a complimentary gift since it was our honeymoon.

The nightly turndown service, front desk attentiveness, clean rooms, and wonderful doormen were all just wonderful.

We had the most wonderful seven night stay at the Helvetia and Bristol last week. From the moment we entered, we were treated so kindly. The entire staff, from front desk to housekeeping to doormen to restaurant staff, were so warm, friendly, and helpful. The rooms were spacious and gorgeous, and turndown service a delight each night, with slippers laid out for us and chocolates on our pillows. The location was central to everything. Truly, there is not a single negative thing I could say - this is a magical hotel. We’ll be back!

Staff were amazing, property is gorgeous, you must try the spa. Marcus and Anna there were outstanding. Breakfast could have more warm options, and the rooms were a little on the small side but to be expected for a European property. Overall truly a 5 star property.