Mayasol Hotel

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

All very good thanks you for you attention

My stay at Hotel Mayasol did not meet my expectations. The room I received had a damaged door lock, dirty floors and furniture, chipped paint, a noticeable mildew odor, towels that did not appear clean, and a toilet that often required multiple flushes. Several amenities listed for the property were unavailable or not operating during my visit, including the fitness equipment. I also found parts of the hotel to be in need of maintenance. When I raised my concerns, the situation was not resolved during my stay. A different room was mentioned only as I was leaving, after I had already made other arrangements. I hope the property addresses these maintenance and cleanliness issues, as they had a significant impact on my overall experience.

Muy cómodo la verdad

Nice hotel but very hard to find. Reception was very helpful.

Definitely just a place to lay your head. Very old and Iguanas in the ceiling keep you up. No ice machine available checked out 3 nights early and they didn’t even ask why. Dirty towels and sheets in the room.

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Not bad for budget friendly options. But the bath tub and washroom were weirdly placed. My guess is the whole place was a mall before.

This hotel feels like an old mall that’s been converted into a hotel, with each shop turned into a room. The good part is that the reception staff is available 24/7. However, we had little to no hot water in the morning. Overall, it’s a “you get what you pay for” kind of place. Most people seem to stay here just for a night. either before or after checking into their resort, or while doing excursions. There are some spots for parking shared with shops at the front.

Very nice property- issues with water-shower but they moved us right away and got shower fixed! Nice stay - will stay again!

Great place. Great location.