マジェスティック ホテル & スパ バルセロナ (Majestic Hotel & Spa Barcelona)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

The room was comfortable, but it was clearly outdated. The bathroom cabinets were damaged, the bathtub was old and worn, and the furniture looked aged and in need of replacement. In addition, the TV did not work during our stay. What surprised us the most was that the rooftop pool was closed at 12:00 p.m. during the summer, apparently due to a decision made by the new hotel manager. It was very disappointing, as the rooftop pool is one of the hotel’s main attractions, and closing it at midday significantly takes away from the guest experience.

Good gym. Excellent rooftop terrace.

Great location and facility.

We checked in and was told we were going to be at apartments across the street. We had unit 33 on the 3rd floor. It was a 2bed/2bath apartment. The guest shower smelled like mildew or mold and the shower did not work. The primary shower was broken but we were able to make it work just enough to shower. Every single bathroom sink or tub was slow to drain or was clogged. The TV in the living room was broken and we were unable to watch the world cup from the room. A few of the power outlets didn't work. The espresso maker in the kitchen was also broken. When we came back to the room after the first night, the beds were made, but they just tossed clean bathroom towels in a plastic bag on the floor in the living room. We were thankful for the space and 2 bedrooms, but disappointed overall.

Excellent hotel in the middle of the city.

From the moment we arrived, the service exceeded our expectations. Every member of the staff was genuinely friendly, professional, and eager to help, making us feel welcome throughout our stay. The spa was one of the highlights, offering a relaxing, first-class experience that left us feeling completely refreshed. The hotel was incredibly accommodating with every request we had, always responding promptly and with a positive attitude. Security was another standout feature. The property is located in a secure area, and the vigilant security team provided added peace of mind at all hours. The rooftop bar offers a fantastic atmosphere with great views, making it the perfect place to unwind in the evening. Our room was spacious, comfortable, and exceptionally well maintained. The bed was among the most comfortable we’ve slept in, making it easy to get a great night’s rest after a long day. Overall, this was an outstanding stay from start to finish. Excellent service, beautiful amenities, outstanding comfort, and exceptional attention to guest satisfaction. We truly have no complaints and would gladly stay here again.

Increíble! Atención espectacular, ubicación bárbara, desayuno muy bueno! La habitación súper amplia. Limpio, impecable. Vale cada peso que pagas

The best 5 star hotel I’ve ever stayed with an excellent service. Top notch !

Great stay

Ha bajado mucho el servicio, el servibar, exageradamente sucio, cuando llegue con mis maletas, las personas del hotel que estaban afuera, estaban platicando y no me ayudaron con las maletas, el cuarto ayer lo hicieron a las 4 de la tarde Antes eran muy amables y serviciales, ahora no