ミネルヴァ アパートホテル ハノイ (Minerva Aparthotel Hanoi)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

The room looks just as the pictures advertised, wonderful staff, very informative, excellent customer service, the entire apartment is very spacious, new and beautiful. The location was excellent, close by all attractions around the old headquarter. You won’t be disappointed.

Location is great. Room is very roomy. Full size refrigerator+kitchen and good air conditioning. Noise level is high with the cafe. Staffs are trying hard to run it smoothly with some hiccups. Washroom needs better cleaning. Suggestion- change bed sheets to white.

Centrally located in the old quarter, this apartment provided modern amenities, was stylish and provided 2 bedrooms, bathroom, living room and kitchen. The kitchen area also included a combo washer/dryer, which was very useful. The photos online looked a bit AI to us before booking, but the apartment looked exactly like the photos upon arrival. Hotel staff (Thomas) provided great service, and we booked a number of tours and drivers through the hotel, and all were well planned and executed and would highly recommend. The hotel presented exceptional value for money and would recommend this to any family travellers

The staff was extremely helpful and attentive. We felt completely looked after. The apartment was very clean and comfortable. Definitely recommend and will stay again on our next visit.

Staff member Thomas went above and beyond accomodating our very early arrival by offering to store our lugguge in a secure area. Any questions or concerns were addressed within minutes. Our accommodations were immaculate. Air conditioning worked perfectly and insuite washer/dryer was a bonus.

Everything is perfect. I would love to stay here again.

Minerva Aparthotel is the ideal place to stay in Hanoi especially if you are coming with family. The rooms are spacious and very clean, the location is the best being near all the tourist attractions but also getting more of a local feel for the city and that doesn’t touch the best part of the stay which is how great Thomas and team are. They really go above and beyond and have excellent communication. They answered all our questions and you can depend on them for any arrangements you need!

Clean room, close to everything.

Very good

The rooms were comfort and clean. The rooms were set up like small apartments, so it was lovely having a kitchen and a large refrigerator to use. Also, the hotel is right in the heart of the old quarter, close to everything. It’s tucked away down a side street, so it is very quiet at night. The staff was also wonderful. Especially Thomas. He went above and beyond to make sure we had everything we needed. I would highly recommend staying here.