グランド シティ ホテル (Grand City Hotel)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

The portal is bad

L'hôtel est bien situé. Nous avons du nous doucher à l'eau froide 😬. Le personnel était accueillant.

Not clean at all

This hotel has 3 branches. Unfortunately, we were placed inside a hotel other than the one in the pictures and it does not have the same quality. Also, the first time you open the room you find the bad smell.

Poor WiFi (internet) Their service are too expensive like more than double of the normal price, apart from that's every other things are good

All good, staff good, fast respon, polite

My stay was great and everything was wonderful

It was so dirty and bad that as soon as we saw the room we left. It was mold on the walls and dirty bed linens amongst all. And first when arriving to the hotel they said it’s full despite we booking weeks in advance and got confirmation, so they send us to walk to their other venue 5 min away. Staff was nice but this place is bellow any standards.

Avoid at all cost! I arrived late in the day only to find out that they did not have my pre-paid room available. Just hours before my arrival I had whatsapped them to make sure that everything is fine and they lied to me saying my room would be waiting for me. When I arrived, they said they have no room and would give me a room in a sister property which looked much worse. I asked them if they can organize a stay in a nicer hotel and they refused. Just to make sure: I had a confirmed reservation, just saying this again! Also, the lobby looks not even close to what they show online. Avoid at all cost.

Stuff is very helpful and friendly , room is clean, place is near by lot of landmarks , seems they reinvoate rooms recently