Heaven Breeze Hotel Ella

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

FALSE ADVERTISING! NO VIEW! NO PRIVACY OVERPRICED! All rooms are on the first floor adjacent to parking lot and constriction site, same level as cars parked, 8 meters from workers so need to keep window curtains closed and can’t use the porch. Horrible location dangerous walk to town. Nice bathroom but room is not worth more than 30$ and they charged 104$/night! Staff lied several times, manager wouldn’t speak to me. People in room next door paid $30. They are building a second floor. Lots of noise!! Poor breakfast. When informed Hotels.com helped us get refund for last night and we left early. STAY AWAY

Exceptional Stay with Breathtaking Views and World-Class Hospitality Heaven Breeze Hotel is truly a gem in Ella. Set at a higher elevation, the hotel offers spectacular mountain views that make the stay feel like a retreat in the clouds, while still being very close to the beautiful and lively town of Ella. Its location is also ideal for exploring nearby attractions, including Little Adam’s Peak and Ravana Ella. What made our stay especially memorable was the outstanding hospitality. A special thank you to Sachini, who provided truly world-class guest service with warmth, professionalism, and genuine care. The entire staff was friendly, attentive, and always ready to help. We particularly appreciated the thoughtful breakfast service. The staff asked us the night before what we would prefer for breakfast, and everything was prepared fresh and served right on time. A beautiful location, stunning views, wonderful staff, and exceptional service—Heaven Breeze Hotel is highly recommended for anyone visiting Ella. We would happily stay here again!

The staff were the highlight of the stay! They were so kind and dedicated and took very good care of us! The hotel was good but I would just go back for the customer service, absolutely amazing!!!!

Breakfast was tasty. Room was clean. The view was top notch - you have the Ella Rock right in front of you, especially from the restaurant on the second floor. Note that there is no elevator to the restaurant, and that it only serves breakfast and not lunch or dinner. There is also no A/C or fans in the restaurant so it can get hot when you eat. They do have outdoor space. The best of all is the staff, who were so ready to help. Note that it is quite high up on a hill, so it may be harder to get to than a hotel by the main road. But for us, the view more than compensated it.

まだ新しく部屋もとても綺麗で快適に過ごせました。アメニティも充実しているし、シャワーのお湯量も文句無しでした！ 何よりもホテルからの景色が最高で、テラスで景色を観ながらの朝食は素晴らしかったです。 メイン通りからは入ったところにあるため、自然の音を聞きながら朝日や夕焼けを眺めることもできます。 スタッフもフレンドリーでホスピタリティに溢れていて、またEllaに来る機会があれば是非また泊まりたいところです。

The hotel is new and there are nice views but it is hard to find (no signs on the road and most Tuktuk drivers don't know the place) and they are building a 2nd floor so it can get noisy. It's a bit isolated although it is possible to walk to the center if you don't mind hills and it is pitch black in the evening (I did it several times to avoid the hassle of getting a Tuktuk). The room was not cleaned once during my 3 night stay. The staff were kind but they were hanging out in the lobby with friends/other staff(?) in the evening, making it feel more like a dorm than a hotel. Also, I asked them to organize Tuktuk transport twice assuming I they had reliable partners that ask fair prices and the driver they arranged tried charging me triple the normal price (I spent several months in Sri Lanka so I am aware of fair prices...). The hotel is nice but it isn't run like a hotel.

The view from the hotel was amazing and was worth the stay alone. Beds were nice and comfy and the breakfast was good and very filling.

Excellent property. Great views of Ella Rock and Little Adam’s peak from our room. Staff goes out of their way to help you in every way possible. They even arranged tuk tuk for us at 3:00 am in the morning. Breakfast was freshly made and by order. The hotel is up on the hill but easily walkable to the city center. Very close to city center and station.

Friendly and helpful staff. Beautiful and clean new hotel. Views were amazing ! We had a delicious breakfast each morning!

We had an absolutely wonderful stay at Heaven Breeze Hotel and can’t recommend it highly enough. From the moment we arrived, the staff made us feel genuinely welcome. Every team member was warm, attentive, and always ready to help with a smile. Their hospitality truly made the experience special. The rooms were excellent—spacious, comfortable, and thoughtfully designed. Everything was exceptionally clean, from the fresh linens to the spotless bathrooms. It’s clear that cleanliness and attention to detail are a top priority here, which made the stay even more relaxing. The views were absolutely breathtaking of Ella’s Rock and Little Adam’s Peak. Overall, Heaven Breeze Hotel offers amazing service, excellent accommodation, and an unbeatable experience for anyone visiting the area. I would definitely stay here again and highly recommend it to others!