Lapland Winter Park Chalets

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Equipe gentil atenciosa, impecavel

The staff are very helpful!

Stunning place, beautiful chalets, friendly accommodating staff. I couldn’t have asked for a better experience From the moment we arrived, the staff were incredibly friendly, welcoming, and always happy to help with anything we needed. The accommodation itself was spotless and beautifully maintained. It was great that Rituals toiletries were provided. The bedding was also extremely comfortable. The park itself is fantastic, with plenty to do. We tried all the activities available during our visit and genuinely loved every single one. Breakfast each morning was delicious, with a great variety of options to choose from. Free shuttle bus to and from Rovaniemi is such a useful addition. We used it one day to head out for dinner and simply got a taxi back, which worked perfectly. If I had one small suggestion for improvement—and it’s by no means a criticism—it would be to provide a small cloth and some washing-up liquid in the accommodation, just to make it easier to clean cups and cutlery. That said, this didn’t take away from our experience at all. Overall, this was an unforgettable stay. Everything, from the accommodation to the activities and especially the staff was just brilliant. I would absolutely recommend Lapland Winter Park and would love to return in the future.

The chalet was fabulous, clean and with everything you need. The staff were amazing and having access to lapland winter park was such a great perk. The sledding hill was a favourite of ours.

Amazing stay with my family. Magical ✨

I stayed here with my two children who are 11 and 7 years old. We had so much fun. Our stay allowed us two days in the park as well which was a bonus. The accommodation was lovely and the staff left a note from Santa for the boys as I had asked which was a lovely touch. We had a forest facing room which was beautiful. It was a real bonus to be able to use the sledding hill after the park had closed as my boys loved that. They even spotted the northern lights and pointed them out to me whilst we had the sledding hill to ourselves, that was magical. We opted for the half board option and we found the food really nice and a good variety. We loved the little kota huts for warming up and toasting marshmallows. Whilst we stayed we paid extra for the boys to do the mini snow mobiling which they loved and have been asking when they can get a snow mobile licence. We liked feeding the reindeers which was a walk between going from the restaurant to the accommodation area. We found all the staff nice and helpful. We tried cross country skiing for the first time, we also did ice skating. It overall just felt like such a magical time, where we could all have fun in the snow. Although the area ticket you need to go at 6, the staff allowed me to stay with my boys until 8:30pm so I could go straight to the airport, I really appreciated that. It saved me having to go round the city for hours. I thought it was a once in a lifetime trip but now I would really love to come back and hope I do.

The setting was beautiful and chalets top notch. Buffet dinner was delicious . We loved our stay here and would definitely recommend

We had an amazing stay at Lapland Winter Park! The chalets were really well kitted out and very snug and warm. The park itself is beautiful and the activities were great fun - we all had a lot of new experiences and some great memories. The buffet breakfast and dinner were delicious. Overall we had a brilliant few days, would strongly recommend.

The restaurant staff was great, friendly and attentive. The chalets were lovely and well-equipped with all the essentials you need for a comfortable stay. The park itself was fantastic for the kids, giving them plenty of space and activities to enjoy. A great place for families.

Beautiful park, chalet and view. Service let it down. Poor check in- rushed and no separate check in. So queued with 20 day visitors. Stained bed sheet and dirty cups when we arrived. When I told reception the next morning as it was late when we went to room .She said sorry maybe put your complaints on the website!! Should be better service for the price paid