Serenity Center Saigon

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Das ist ein toller Ort zum Verweilen, die Zimmer sind wunderschön eingerichtet. Sie liegt zentral in der Stadt. Eine gute Wahl für eine Unterkunft im Stadtzentrum.

Bed bugs,room was dirty, hotel is unsafe, I booked 11 nights, but stayed just 1 night and had to leave, I asked them for refund 10 nights but they didn't accept, book some where else and save your money

Not convenient

The hotel has a lot of cockroach and it’s dirty dusty

The room was very spacious and had good lighting. We did have to change rooms because of issues with toilet flushing sink, clogging, and lots of bugs. The next room which was on the fourth floor had better service overall there was a lot of space and we appreciated the kitchen amenities, however, there are stairs to the elevator. You have to go up one flight so if you have difficulties with stairs, please note the elevator does not go to the ground floor. Also, there were quite a bit of bugs, but I’m not sure. Maybe this is common in this area? The staff was nice. They provided one bottle of water for our four day stay for each of us, which was nice. Our room had a great refrigerator the previous room. The refrigerator was broken. We would’ve given it five stars have there been notice of the elevator not going all the way to the bottom floor and the problems with the toilet fridge sink the water gets cold quickly. Centrally located.