ホリデイ イン エクスプレス ホテル & スイーツ スペンス レーン IHG ホテル (Holiday Inn Express Hotel & Suites Spence Lane by IHG)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

I was very disappointed in this hotel the room was filthy nasty . The bedding had stains on it. When I ask for an iron board the front desk didn’t give me one I will never book this hotel again I’m begging you please don’t book this hotel . Not to mention the sink was stopping up

Clean room and location was perfect for this trip.

Check-in was fast and easy, and our room was very clean when we arrived. After a long day at the Ed Sheeran concert in the hot, humid weather, it was wonderful to come back to a freshly cleaned room with the bed made. The mother-and-daughter housekeeping team on our floor was especially kind, respectful, and hardworking. Their attention to detail and friendly attitude made our stay even more enjoyable. Thank you for the great service!

Not the most updated place but fine for 1 night. Breakfast was good and beds were clean and comfy.

Great staff. The receptionist was the friendliest I have ever had on check in. She greeted me immediately and was amazing thought the entire check-in process. So funny and kept me laughing. Enjoyed my stay at this property.

I wish the pool had been clean. Other than that, everything was great. The breakfast was awesome. Thank you. Kurt Stauffer

Staff was courteous . Physical building needs updating and maintenance.Our room didn’t have the toilet rod to hold the toilet paper. We asked for one and was told maintenance would remedy it the next day. Went all weekend with the toilet paper on the counter. Walking down the hall the picture that covers the utilities was hanging open unable to close. Overall this hotel is tired and needs a make over and attention. It is in a convenient location but I doubt I’ll be staying there again.

Wished there had been a microwave in our room but other than that it was great!

Bradley is a great asset for your hotel. We arrived an hour early and we checked in. About an hour later the power went out. Someone hit a transformer and knocked out power everywhere. It did come back on a few hours later and we were able to unlock our room with our keys. Bradley gave me his personal cell phone so I could call and find out when the power came on.

Breakfast good food staff excellent air conditioning good