城崎温泉 料理旅館 翠山荘 (Suizansou)

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Our room was spacious. Furniture wasn’t very comfortable. We would have appreciated more written information in English. Staff were not especially warm. The bath in the facility was great.

V

The staff was very kind and accommodating, the traditional style room was beautiful next to the mountains and very comfortable.

Staff went above and beyond every step of the way. Kind and polite. The staff didn't speak much English but with the use of translators and visual explanations it went very smoothly.

The property is a real gem. A bit dated but don't let that put you off. Great location, amazing traditional breakfast, great little public bath and super nice staff. Just remember to take your shoes off before entering.

Located very close to other Onsens in a small town. Room is large and comfortable. WIFI is excellent

a large and clean room with very comforable beds and wifi. well located with 7 hot springs in 1 ticket. good hotel

Some staff ri

hidden gem in Kinosaki. it’s a relatively new establishment from the other older traditional ryokans. i recommend staying for 2 nights to fully enjoy all the facilities they have to offer. breakfast in the hotel is enjoyable as it’s traditional japanese. the rooms are big though the common bath is a little small. there is no bath in the rooms though the general idea is to enjoy the baths in the town. great place for family.

Its rather plain facility. Clean and kind staff, but facility itself is a concrete building. If wanting an authentic japanese experience, not recommended. But otherwise nice friendly staff with good food