Shillamonogram Gangneung Hotel

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

처음부터 끝까지 모든게 만족스러웠어요. 아기랑 같이 방문했는데도 부족함없는 여행이었어요. 다음에도 기회가 된다면 또 방문하고싶어요!!

호텔 시설 다 맘에 들었음 레지던스 수영장이 더 좋아보였는데 사용 못해서 아쉬웠음 그래더 숙박 후기보면 레지던스는 청소상태랑 직원 친절 관련해서 말많던데 호텔은 아주 굿굿 이었음

시설이 다양해서 좋았고 특히 조식 부페는 강릉 호텔 중에서 최고라고 생각합니다. 호텔 부속 리테일 시설인 The Grove Table의 다양한 식당(일식 이탈리안 치킨 등 수도권 어느 시설보다 트렌디하고 음식의 수준이 훌륭하다고 생각합니다.

Clean room, Nice ocean view, Well maintained property.

Nice ocean view

Sun rising that I saw on the bed was the most beautiful moment in my life.

Best hotel!

가까이 바다 해변 인접

Clean room, friendly staff. Had an issue with shower drainage that wasn't properly resolved but otherwise decent stay

A brand new hotel with great potentials but for now service needs to be improved. They seem to be having problems of communications. (i) I asked missing chairs in the room for my husband’s work right after check in (yes, table was there), it didn’t arrive until we came back from dinner. He ended up seating uncomfortably on the bed with labtop and note pads to finish the work. (ii) pool booking for our big family was about multiple phone calls. (iii) breakfast was charged twice. I fixed it with breakfast desk (they were very nice) but regardless when checking out, it was still charged twice. Another downside is that the overly crowded pool has 4 time slots to use per day with mandatory break of every 50 minutes- a reason why I don’t stay at Grand Hyatt Seou anymore. Locals seem to be okay with this concept but if you are not local, be informed. Now the upside is that the breakfast was excellent and the chefs at each station were very nice and friendly. Though when it comes to service again, we had to ask a few times for the server to clean up the used dishes. And there is no water service so you need to get your own and kids’ water.