HOTELCHIC

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

連泊だったのでタオルや寝巻きを替えて欲しいと頼んだが、外出先から帰ってきたらそのままで替えてもらえてなかった。 朝食も頼んだが注文時間よりかなり遅くきた。 無理を言ったことはなく普通の事だと思うので、ちゃんと守ってほしい。

ラブホテルだからなんでしょうか、いろんなものが行き届いています。 風呂も大きいし、ビジネスホテルよりもバリュー高いと思います。 しかも朝食付き。 言うことなしです。また来ます。

ラブホである事を後から知りましたが、駐車場無料で車の出し入れも自由だし色んな使い方が出来るのだと新発見でした。 ただビジホとは違い、サービスに関する説明はほぼ無く朝食をオーダー出来ませんでした（部屋のパンフレットなどきちんと目を通さなかった私のミスでもあります）。 3人での宿泊でしたがアメニティは2人分でした。クシとヘアゴムは１つだけだったかな(･･;)ラブホだからしょうがないのかな〜なんて。 タオルは頼んだらすぐ持って来てくれました。 清掃面も宿泊する目線になると完全では無いかなぁ、、。 ウェルカムドリンク（ソフトドリンク）×１とケーキ×１は嬉しかったです、お部屋で頂きました♪

Staff were friendly, check in was easy. Room was relatively clean but the couch is absolutely disgusting and filthy. Old stained bodily fluid stains all over the couch and cigarette burns. I did not dare sit on that couch. I was too tired and checked in pretty late so I just made sure the bed was clean at least and it was thankfully. Wanted to use the tub but it was also a bit dirty…

I mean, this was probably the most spacious place we have had in Japan, but the advertising of this place is misleading. Not a resort but a LOVE hotel. Having said this, the staff were amazing and there were plenty of perks, free drinks and desserts at the entrance, free breakfast (and a good one) and very cheap hotel. The room was a smoking room, which i didn’t want but the smell of cigarettes was really minimal, and the window to the balcony was broken.

This was possibly THE BEST hotel experience we have ever had. I visoted with my Dad and we decided just to have one night in Kobe. Because of this hotel, we wished it was more. The lady at the reception desk was lovely and even though she wasn't able to speak English fluently, she was extremely patient, kind and explained as much as she could using her translation device. The hotel and the room smelled amazing and looked beautiful, we had complementary drinks in the foyer, breakfast was included for us and was brought to the room. It was just stunning, we have never had such a beautiful room. The room had everything we could have needed and more and it was less than a 10 min walk to the train station. We walked to the hotel at 11:30pm and didn't feel in danger at all. Thank you so much for such a lovely experience

Biggest issue is this was a love hotel but wasn't advertised as one here. Room had various items used for love making readily available and offered pay per view adult entertainment that was advertised on the TV. Second biggest issue was cleanliness. When we walked in, I immediately found and crushed what seemed to be a roach. No more were observed. There was also a cigarette smell lingering in the room, which wasn't helped with the ash tray and lighter in the room even though the room was advertised as non smoking.

We had a great time staying at this hotel. The staff were friendly and helpful. The train station is only like 300 metres away. The room is bigger than usual hotel rooms.

I liked how spacious the room was, the amenities were amazing in the room. The staff were absolutely incredible with anything and super helpful. For a first time visitor to Japan it was an absolute amazing place to stay. Definitely made me want to plan more trips to Japan.

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