KOI リゾート & レジデンス ダナン - インクルーシブ スパ アクセス (KOI RESORT & RESIDENCE DA NANG)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Nice ocean views, great pool,

Wonderful stay! Beautiful resort on the beach, pools were awesome, rooms and whole resort is super clean, food was great, staff was amazing. Best massage I’ve ever had! Highly recommend ❤️

Nicolas and colleagues were exceptional. Keep up the great work.

Great place to stay. They have free airport pick up and drop off. Buffet was free and nice. It's a five star resort

The ambiance and the breakfast are top notch. Will definitely stay here again

fabulous resort! Located right on the beach. About a 8 min grab drive from the strip! AMAZING breakfast! The staff was top notch & very helpful. amazing infinity pool and rooftop pool. Great to travel with family even small children. The villas are spectacular and so are the ocean view rooms! 10/10

Really nice, clean room

Beautiful property. Kind & helpful staff. I had an issue in our room. Found over a dozen bugs around both beds on our first night. They looked like fat maggots but I’m pretty sure they were actually maggots. Very unsettling. Shared video to front desk. Housekeeping came up to sweep them out the door. But nothing more. Housekeeping handed us bug spray and left. Unacceptable. After finding a few more crawling around the floor an hour later the front desk moved us to another room. Unfortunately the room was a bit of a downgrade from what I reserved. Nothing else was done. Management had not even apologized. The next day I contacted Expedia so I could be refunded the difference in room costs since I had been downgraded. Expedia called the hotel and Koi refused to refund the mere $14 dollar difference. Trust me I’m desperate for $14 it was more about the principle of fairness. Hours later I was called by someone in management and offered a better room & sent a fruit platter for our last night. I did get an apology. Sadly shuffling btwn several rooms we left behind 2 favorite tshirts & phone plug. Traveled across countries to relax only to go through this was disheartening. I do not believe this is a common experience here but it still happened.

It was so beautiful and amazing to be at this resort. The staff was amazing especially Tai NGO he helped us out so much.

Room is spacious and clean. One of the front desk staff members, Tu Ngo, went above and beyond to accommodate to our request for help. Everyone was polite and attentive. Breakfast included various types of foods and beverages! The breakfast fruit bar was our favorite. It had anything and everything: dragon fruit, langsat, passion fruit, plum. What a treat. The resort has a beautiful beach front. It is located a bit far away from the center of Da Nang so there is not a whole lot of restaurant options nearby. But it’s a pretty convenient Grab ride to and from the busier area of the city. If you’re looking for a pleasant stay with convenient access to the beach, you can’t go wrong with Koi resort!