グルポテル グラン ビスタ & スパ (Grupotel Gran Vista & SPA)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Staff was friendly and helpful. The hotel was homy and close to the beach

The hotel looks nice. We booked a room in the main building but we were given apartment at the far end of the complex. They called it upgrade but we felt like it’s downgrade. The view was at the storage space of old sun beds. The hotel behind had extremely loud karaoke till very late every night- it was a nightmare and we were not able to go sleep. The biggest issue was luck of water. Every day of our stay there was no water to shower, brush teeth or even to use the toilet! The stuff didn’t seem to be bothered and could not provide an update. They even stop picking up phone calls at the reception to not deal with it. There was no apology given or any compensation. They didn’t try to resolve the water issue quick enough so paying customers can have access to a basic need in a hotel- having a running water. We are very disappointed and wouldn’t go back to this hotel.

The hotel is in Ca'n Picort was escduormm

No fresh fruit juice at breakfast, only cordial via a machine.

Great hotel, great location Has everything we needed/wanted for a little break away in half term. Family of 5 and they put us in rooms next to eachother

Amazing stay in this lovely hotel! The breakfast was gorgeous, and Cosco is a true superstar. Xavi at reception is a real professional, and all the reception team are incredibly friendly and welcoming. The spa is simply lovely. This is not just a place to visit — it’s a paradise to live in. I highly recommend it! A big shout-out to all the hardworking staff and management. You can truly feel the love here.

Great value with lots of facilities, including complimentary access to the spa, bike rental & storage, good breakfast. Bed uncomfortable though.

We came during the low season, we had everything we needed, we are grateful 🙏

The cooks in the restaurant are rude

Had a wonderful stay! The staff were excellent, with special mention for Libby, Daniela, Fran and Juan-Jose. The hotel is spotlessly clean, comfortable and ideally situated close to local restaurants, bars and the beach. That said we enjoyed the hotel’s bars and dining facilities too. The quality of the fresh food was good and seemed to cover all dietary choices. The Saloon Bar did feel like a crèche in the evening with children racing around despite the child related activities (ages 3 - 6) ending at 2100. Fortunately the SkyBar tended to be more adult orientated. Very enjoyable stay, thank you!