Hyatt Centric Malta

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Everything excellent, especially the rooftop pool. Location is great for good food, near bars and the nightlife which does mean some of the guests can be a little loud in the communal areas late night/early evening.

Fantastic staff - reception, cleaners and bar staff especially. Room was well appointed and cleaned to a high standard. Pool bar was understaffed on a couple of occasions but this was addressed our last couple of days where more staff became available. BBQ buffet was great value and in a nice peaceful environment. In my opinion this should be an adult only hotel as pool area was not suitable for children jumping around.

Everything very clean. Roof top pool bar not so cheap and can be busy.

Ok breakfast. Clean and tidy room. Very central location. 2 toilets in the suite room was great!

Amazing location, very well trained and helpful staff. The hotel is beautifully decorated and everything feels fresh.

I was very underwhelmed and disappointed by my stay. The Expedia listing describes this as a luxurious, relaxing hotel with Mediterranean sea views, but in reality, there are no sea views - just city views. The pool areas are small, packed, and accompanied by loud music, making it difficult to relax. One night, we were awakened at 4:00 a.m. when the fire alarm sounded three times, requiring guests to evacuate. Although we later learned it was a technical issue, there was never a formal apology or acknowledgment from hotel management which I found strange and unacceptable. The air conditioning in my room did not work properly which was especially challenging since the temps outside were over 100 degrees each day. My shower also lacked hot water for two days. While the front desk staff were courteous and tried to help, they appeared limited in what they could do. I also made several attempts to contact the hotel manager and never received a response after sending an email. This lack of communication, combined with the other issues above, made this a disappointing stay and below the level of hospitality I have come to expect from Hyatt Hotels.

Third visit to Malta, second stay at this luxurious and stunning hotel. I had a suite with a balcony and I would highly recommend this type of booking. My room was cleaned daily to a high level. The Maltese staff give the hotel its five-star rating, with exceptional service, outstanding facilities, and attention to detail. Thank you. Transport in Malta is very reasonable. Download the Bolt App. Also, the ferry from Sliema to Valletta is only 3 euro each way, as are the little boats from Valletta to The Three Cities. Magical experiences! Malta is an absolutely stunning destination with breathtaking scenery and one of the most beautiful coastlines in the Mediterranean. We took a cruise to the crystal-clear waters of the Blue Lagoon, explored Valletta to experience history, charm, and incredible architecture. Sliema and St Julian's gave us the perfect mix of seaside walks, restaurants, and nightlife for our teenagers. The Three Cities gave us a fascinating glimpse into Malta's rich heritage and authentic character. Malta may be one of the world's smallest nations, but it packs an incredible punch with its coastlines, ancient cities, and history! Three visits and we still have much more to explore…

2 out of 4 nights of my stay there were children in the indoor pool even though it was supposed to be 14+ only after 6pm. This was quite annoying. The jacuzzi was also not operational for the whole week I was there. Staff were very friendly. Room was very spacious and an excellent location. Just slightly let down by things within their control.

The room and property was very clean. I got club access which was beneficial. I got to use the lounge for drinks, relaxation and pre-dinner snacks. The breakfast buffet was complete and full of variety. The rooftop pool was lovely and I used it a few times. Walking distance to the main area of St Julian. Let’s stay here again.

What was unique was the level of service we received. Nothing was too much trouble. Thanks to all the staff for a care free break. Lovely clean modern hotel 5⭐️.