WH ホテル 310 (WH Hotel 310)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Wonderful hotel. The room was very clean. Staff was attentive. Laundry services did not use, but it was available free of charge. Room was already air conditioned when we arrived! Highly recommend!

The stay was subpar. The room had a weird smell when we entered and the bed was hard and uncomfortable. It was very noisy, heard cars all night every night. Was also charged for a small food stain that could easily be taken out by the laundry team. Scam.

room cleanest is ok but all fixtures need to be verified because some room shower is hard to mix cold and hot water , some light build is burnout , shower drain first room not working , they run out of toilet paper ......

Im giving the hotel 3 🌟 because the dont have the amenities that are advertised. I booked through a 3rd party and it said breakfast/ restaurant available and also free access to a nearby gym. Completely understanding that the issue could solely be on the 3rd party but at the hotel front desk they have a poster advertising a small menu of food. So i ask them about that menu and its not available either. At this point im confused, if food is not available why keep the poster up. And the main reason i look for hotels with food is because i usually book early tours and excursions and dont want to have to hunt for food early in the morning. Other than that, the room was nice and comfortable

The hotel was very nice, very nice staff including Hangly (not sure if I've spelt his name correctly) who helped with my stay.

Hongley at reception was amazing, I may have spelt his name wrong but really went out of his way to help us. Great little find and good value hotel , recommended

It’s good

The staff was amazing....they made us feel like a part of the family from day one. Lyna, Davin, Bun Thong, Hongly Bunny, Tam and Bora were exceptional 👌

What an amazing, most accommodating staff they have there. Their politeness and willingness to improve your stay is definitely 5 stars. Staff members such as Bunny, Thong

This hotel looks good in lobby only. In the room we stay don’t have towels, when we asked for towels they gave us two damp towels. When we asked the next day, they never bring to us. Luckily, I have mine with me. There was only half roll of toilet papers which is not enough for second day. So, I called them they said I can come down stairs to get it. So they don’t even bring it to your room. Even worse, the shower area is flooded. If you shower for 20 seconds, you will stand with flooded floor. When we checker out, they go check the room first to see how many snacks we eat so they will charge accordingly. We did not eat any snacks but it turned out we open one jar of chips and required us to pay. We absolutely sure that we did not open their snack, if we did we would eat them all. Why would we open and not eat? They tried to rob us for little things. I paid for it and dumped it in the trash can in front of them. Never go back to this low standard hotel.