ブティック ホテル ザーン (Boutique Hotel Zaan)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Friendly and helpful staff

Love the hotel. We stayed in the Annex, it’s a bit of a walk from the main hotel, but not bad, just a little different then most hotels we’ve stayed at. The staff was super helpful. Especially when we checked out and drove away with our passports still in the little safe. They were so helpful and saved the day for us! 10 out of 10 for them! They have a little parking lot that is free to use for guests. Would stay there again!

Super helpful, friendly staff, very good breakfast, and just a short walk over the bridge to Zaanse Schans.

Excellent location. And breakfast sufficient for the purpose

Very helpful staff! I arrived between 4-5pm, and the front door was locked, I hadn’t received my digital keys so had to phone the property to access them, which took just a few minutes. The restaurant downstairs was still open and they happily assisted me on how to use the keys. The view was beautiful, and the breakfast was simple, yet enough. Fantastic location near Zaanse Schans, you just have to walk over the bridge! Perfect place to sit and people watch, and see the world go by. The station is about 10 minute walk & the whole town smells like chocolate, so it’s a pleasant journey! Check out is easy, you just put your keys in the box at the door. Would stay again for a simple & easy hotel stay!

Na

First off, there's no reception desk. Which is fine, and whoever helped us over the phone was super nice and very sweet. The checkin code was not opening on my phone so we had to call the number and she helped us right away. There was not a table on the balcony, only a super loose wooden table jimmy rigged onto the railing. It still worked. Weed buds everywhere in the rocks on our balcony. Seems like people before us had a good time. Or the people before them as well. There wasn't enough of anything in my opinion. No note pad. 2 bags of tea? 2 packs of sugar and 2 packs of creamer but 4 pods of coffee? how does this make sense. Hand soap in the shower? What's that about? The body soap smelled SO good. The fridge was pretty warm but in the morning things were a bit cold. There was no wine/water glasses either. Only plastic ones in the bathroom that we used to make cocktails. We had 4 pillows which was AWESOME!! The view was fantastic from the balcony. If you're gonna stay here definitely splurge the extra money to get the room with the balcony, mostly in summer. Spent all night on the balcony playing cards and looking at the view.

No staff so cannot comment on staff. It is a contactless hotel. As long as you have paid in advance you will receive an email with the key for the front door and room around 15:00 on the day of arrival. The room was fine, clean and tidy, with an okay shower with okay water pressure, and coffee machine. Restaurant closes at 19:00 daily, with last orders at 18:00, so not very useful if you are looking for food. Breakfast starts at 8am, which is very late for breakfast, with a very limited selection. One of my colleagues room door did not close/lock, there are no staff around so no one was able to help fix the issue. He ended up taking his luggage out with him every day.

We had a room with a broken hair dryer, malfunctioned door lock, no turn-on center room-light, and a fraud message over WhatsApp. Do not do anything if you receive any message over WhatsApp about your booking at this hotel.

How many minutes buffet breakfast but good