ヒルトン成都成華 (成都协信中心希尔顿酒店) - パンダ繁殖研究基地と成都西駅の近く (Hilton Chengdu Chenghua - Close to Panda Base and Chengdu East Railway Station)

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Hotel staff was very accommodating even with language issues

Decent breakfast. Main floor restaurant serves western food. Lobby area for drinks is good

Hotel was great and staff were professional. The front man was always ready to help us with luggage and opening the door for us. Location is quite convenient and lobby was very nicely displayed. One thing I was quite disappointed with was as soon as I checked in to the room- I found a cigarette bud and ash on the carpet floor. For a 4 star hotel - I thought they would have paid more attention to the cleaning services particularly since it was very easy for me to see there was a cigarette remnant on the floor

Breakfast menu is always the same during my stay in Hilton hotel for 2 weeks.

It’s a new hotel- hardware is superb. Service is good and staff is very friendly. However it turns out the AC in the room turns itself back to default temperature in a few hours - even when we are still in the room. Hotel staff explained that it only shuts off when it doesn’t detect anyone in the room. But it shuts off in the evening when we are sleeping. It’s very annoying that we need to manually restart/reset the temperature. Other than that it’s a great hotel and we had a good experience. (All rooms’ AC behaved the same , we switched room )

Our room was beautiful, very spacious, and had a great view. The staff was so accomodating and helpful. They met requests quickly and easily. They were willing to answer questions and help whenever needed. Overall a great experience!

Newish hotel with good amenities and walkable local dining options, even if it isn't located in the city center. Pool is pretty nice and a good size, although note that swimming caps are required in China should you wish to use the pool.

Second stay this time, staffs are kind and professional, delicious breakfast with lots of choices, also the Chinese restaurant at 3rd floor provides good food too

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My stay was amazing, the staff is exceptional, polite and very accommodating. The manager went beyond my expectations and was also there to help me with daily excursions, translations and even helped me purchase a speaker last minute and have it shipped to the hotel in time for my daughters water polo game. 100% satisfied and would highly recommend this hotel.