パレルモ イン スイート アパートホテル Shs (Palermo In Suite Aparthotel Shs)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

The room was ver nice and the attendance was ver polite and friendly. The entrance was a little hard to find at first, but then very easy. Would definitely stay again

It was a nice visit but the staff was a little difficult and did not communicate well. Switched our accomodations but that was partly him, expedia, and us.

great rental in great location.

The room I was given in this aparthotel was a good size and reasonable furnishings. However the atmosphere inside the room is very depressing. It has no natural light as the window opens into the next building which is very close. The room has no good ventilation and there is a strong unpleasant smell coming from the bathroom. The bathroom was clean but had old tattered tiles inside the shower cabin and the smell coming out of the drain was unbearable. Overall entering the room felt like entering a prison cell. I was unable to sleep at night because of the poor ventilation and smell. In the end, half way through my stay, I decided to pay for a different accommodation. The reception staff was present on site only a limited time during the day. As most of my stay was at the weekend there was no one on site to attend the guests. The manager said that he would look into a refund but this has never materialised. I would definitely not recommend this hotel. The other rooms might be better but be aware that you may get this one and ruin your holiday.

The property is located between the harbor and the main shopping street (about 500 meters away). Since we visited soon after the EU borders opened again from covid (late June), it was extremely quiet with very few people walking the streets. However, I can imagine that it might get super full when cruise ships dock early in the morning and thousands of passengers disembark to visit Palermo for the day. The flat was clean and in a secure building. No breakfast is available at the time of our stay due to covid.

Amazing staff. Great amenities and really nice place.

Lovely service and hospitality from Ivan! Loved our stay here and nice pastries in the morning. It was my birthday so Ivan let me have whatever I wanted from the mini bar fridge for free! Bed was super comfy as well and the shower was huge!

Perfect location. Comfortable bed and beautiful decor. Swanky. (:

The venue was great but took a bit of finding due to the work being done further up the street.. certainly could judge this place by its outwards appearance. Was outstanding inside. Great wifi. Quiet and most importantly a great bed. And lots of places nearby for dinner.

I was here for two nights before my trip home. I was impressed with the ease of this property. I would highly recommend the services of the hotel staff.