Stay SAKURA Kyoto 二条四季 (Stay SAKURA Kyoto Nijo Seasons)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Do not recommend this hotel! Worst customer service we received on our entire stay in Japan, they were rude and didn't take into consideration children. We checked in at 8pm at night with 2 children into our room with a futon and no bedding supplied for futon. After asking for the bedding they requested an additional fee of $168. We didn't agree to pay the additional fees as we had already pre-booked, paid and checked in. They asked us to leave the hotel even while we were on the phone to Expedia. My family were upset so we decided to find alternate accommodation so they could sleep. They refused to provide us a refund for the remaining nights, even though they asked us to leave and wouldn't provide us with the bedding. Rooms are small, would not recommend as there are much nicer places within the area. Still trying to get a refund.

WiFi on and off, not working well. Sofabed was not comfortable. Very small room.

The room was very small, the staff were not friendly at all! I would not recommend. Oh and they were missing some basic stuff. They only provide with tea/coffee on your first night after that you’re on your own. The hotel is conveniently located closed to a bus stop. There is an Udon restaurant near by that you have to try! Back to the hotel, I would not recommend

Excellent rooms based on Japan traditional style, fully fitted kitchen area and washing machine. Tea, kettle etc. Provided plus laundry soap.

Laundry in room, large bathroom

Perfect for my family!

Very nice rooms. Has everything you need for your stay and the staff are super helpful with anything you need.

Very noisy if you have street front room.

Wonderful, clean, with a kitchen and even a washer in the room. It was a very pleasant stay. Staff is very friendly. Enjoyed my stay! When you check in make sure the code for the door downstairs works.

Beds aren't the most comfortable and the hallway was dirty. For the price not to bad but wouldn't be our first choice it returning to Kyoto.