ラ テラッツァ 38 (La Terrazza De Luxe)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Good location and

The place is ok, even though I was disappointed with the room we got in the basement, no ventilation, no windows and had a bad smell! The only good thing about it is the view, I will not stay here again Clean rooms and nice staff, breakfast ok

The water heater did not work and we were forced to rent another hotel room to shower and get ready for a wedding. They did not give us any sort of credit for the inconvenience. They gave us nothing.

The reception was terrible Poor breakfast It is a r b and b not hotel Room without window

Location is excellent close to city lift and port and historic centro with restaurants and shopping. Roof top view of Bay of Naples simply spectacular. Property a bit tricky to find upon arrival. Host helpful at check in. Seemed a bit rushed. Rooms small but comfortable. Sink not draining. Good supply of hot water to shower. Breakfast good. Love cappuccino machine, eggs cold, juice empty and more selection needed. Key to front entrance did not work one day with no staff on site to assist. Over all pleasant two night stay. Would recommend and return.

The location is superb and amazing 3 minutes walking from piazza Tasso where all the fun is. with the sea view that is unmatched , they need to work on the communication, to contact them is very hard I sent a message and no body replied until my day of arrival . The breakfast is ok but not a big deal it is ok as per European standards but as an American it is not any any ways I am in Europe so I will not complain plus every thing is close to you so if you don’t like it couple minutes away and you get what you want

This property had the most incredible views of the coastline, with Mt Vesuvius in the backdrop. Our rooms were small but very clean. I wish there was a shelf in bathroom for toiletries. Daily fresh towels and bed was made. Every morning there was a small breakfast in the Social room. Great to get a cup of coffee and a little something to eat before your day out. A little difficult to get in touch with the contact person there at first, but then we were able to get in touch with her very quickly on WhatsApp. The B&B was in a gated area felt very safe walkable to everything downtown Sorrento . Would definitely stay there again.🤗

There are alot of reviews that support this low rating not sure how it has an 8.8. The pool is a spa, the AC did not work the first night had to sleep with the door open as it was 90 in the room and the hostess left without providing an update after reporting the issue at 1pm on a Friday. Email regarding refund on part of the stay or compensation was met with a curt no-refund email, the only email responded to in an expeditious manner. Attempts to contact through hotels.com were never returned and they never contacted through whatsapp on day of arrival.

Check in after 2:30pm no reception so sent email reply but no response. So arrived early to avoid issue. Room was compact nice terrace overlooking sea. Great location near to town n port. Recommend

We came in April over Easter weekend and what a treasure! Our room was modern and clean with a fantastic closet and bathroom. The view from the terrace was right at cliffside overlooking the Grand Mariana was gorgeous and there was the perfect complementary breakfast with eggs in the morning! You are right by the shops, a 5 minute walk to the train, and down the cliffside to the beach. Absolutely perfect- we wished the jacuzzi was open but April is considered off season. Still this was a gem!