住一心斎橋 AMEMURA店 (Apartment Hotel 11 Shinsaibashi AMEMURA)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Not your typical check in procedure

Perfect location, especially how close it is to Namba station and Dotonbori. 3 convenience stores across and around the building, a lot of restaurants, and walking distance to the train station. very responsive management although no staff present on site.

The room did not look like the pictures when booking

Property did not look like what was presented. - no couch as pictured - room significantly smaller than pictured Very misleading. Many other issues - no iron - no noise control so can hear people on the street late at night - no curtains on one of the small windows so I had to put two towels over it to stop the light coming in at night from the street lights - smelly toilet (chemical/waste water odour) - air conditional not working - lights flashing on air con and intercom at night Would not recommend this property and their attitude to fix was non existentent Also they don’t do refund or cancel once you book so be aware.

Room was very big for my family. Next to all shopping areas.

The property is very accessible to train stations, shopping area and food.

Pictures were not representative of the room. I think they were from one of the many other Apartment 11s in the city. My stay was nice though. I wish there was room for a table and a chair in the room. This was a work trip and when I needed to work late from my hotel, I had no choice but to work from bed.

Confusing to find the apartment. Maindoor has a seperate code and key safe outside the flat. So you need coses for both. Make sure you check your email from the owner and read carefully.

The Capet is not clean, its smell nó good. Some problem we try to call and text for you but no one answer at respond us . Actually we never come back here

It is an old building and the located in a night life area, is noisy at night with car pass by and people talking loud. The hallway is really dark and feel like a guesthouse. Room is small but with 2 big beds, one is right next to the gas stove seems not safe to cook, and there is only a small round coffee table you don’t even have space to eat. i found rubbish like a mask next to the fridge. Separate toilet and bath, the toilet room is really tiny and bathtub I think can only fit the kids. There is washing machine but no dryer and no space to hang your clothes in the room. No air purifier the room and is really dusty. Don’t even provide free bottle of water. We have stayed in many apartments in Japan and this is the worse we have stayed. The room picture looks much newer. If you want extra pillow or blanket there is extra charge. Not recommend.