ナーマ ブルー ホテル (Naama Blue hotel)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

I enjoyed my stay at Namaa

Convenient transportation and close to the beach

No WiFi, they charge x5 times the amount for a cab ride from the hotel to the airport which is 10 mins only, the manager was soooo rude!! They made me pay upfront for the rides to and from the hotel and airport and then didn’t have change to give so they kept my money. When i asked for the change they said i had to wait for the manager to come in at 10am. I asked for it back and they were giving me the converted amount that equaled less than the USD. The manager was then super rude bc i asked him to give me the proper change and said he wasn’t an exchange house. I will NEVER book with this hotel and neither should anyone else.

To Expedia Customer Support Dear Expedia Customer Support, I am writing to formally raise a complaint regarding the hotel I recently booked through your platform and to request a full refund due to the unacceptable condition of the accommodation. Upon checking in, I was shocked by the state of the room. It had no window for ventilation which was not disclosed at the time of booking, and the room was infested with mosquitoes and flies. The overall condition was far below what could reasonably be expected for the price paid and did not meet basic standards of comfort, hygiene, or safety. The situation was so unsuitable that I immediately booked another hotel and checked out shortly after arriving. I did not stay in the room because it was simply uninhabitable. Given these circumstances, I am requesting a **full refund** for this booking. I believe this is a fair and reasonable request considering the misrepresentation of the room and the extremely poor conditions. Please confirm receipt of this complaint and advise on the next steps for processing my refund. Thank you for your prompt attention. Kind regards, Julia

Walking distance from main attractions. I did not have breakfast so no comment there. Rooms basic but clean and staff friendly.

Great hotel for its price. Staff were all very friendly and helpful. WiFi was almost non-existent, which is okay but would be great to improve it.

Room and building dated and needs renovating. Bathroom had water draining issues. On the flip side the rooms are spacious. A family room offers a dining area, dressing table, fridge, kettle and hair dryer. Soap and shampoo is available in bathroom. Staff are helpful. Access to private beach,Kalimera beach which is very nice and clean.

It’s very bad hotel, bad service bedrooms and the front not friendly. I don’t recommend it for this the hotel.

The rooms are very old the bathroom is very old and dirty limited lighting room and the music is very loud over all very bad and experience

i just like everything