イビス バジェット スラバヤ エアポート (Cordia Hotel Surabaya Airport)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Terminal one was next door (had to take a taxi from terminal two. Service was great. Easy stay for one night

The check-in was extremely terrible. We had proper reservation but the hotel reception was trying to give us a hard time. First, they denied the guest check-in. Then they tried to question whether reservation was the day before but it's not true. Then they didn't accept screenshot of reservation from WhatsApp (with proper reservation number) and forced us to download pdf of the reservation and sent to them. After all these, they told us the hotel was fully booked. It seems to us that they overbooked or not connected well to hotels.com system. So, we have to contact hotels.com staff right away. After hotels.com staff called them, we could finally checked-in. The entire process took like 40 minutes of frustration. I would recommend to avoid this hotel at all cost!

There was baby cockroaches when we enter the room and inside the bath room. Also, dead mosquitoes on the bunk bed. Slippers nd toothbrush only 1 was given. Room airconf not cold. No kettle for boiling water.

Convenient, value for money

Was an ibis budget. Still very much that. Does the job but nothing fancy

Everything was great; facility, staff, cleanliness, quiet, hot shower. early breakfast, and the patio was a very pleasant escape during layover.

Friendly staff

Conveniently located in the airport. Shower facility growing mould and shower head is leaking. Pest control must be initiated as german cockroach can be seen crawling here and there.

It was a pleasant stay

Perfect for a long layover, inside the domestic terminal. Staff are extremely helpful. Rooms are basic but extremely clean and perfectly adequate for getting a good sleep before an early morning flight. Breakfast starts at 4.30am, perfect.