ITホテル・イン・センター (IT Hotel In Center)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

I couldn’t find the hotel

its very bad! don't think about it. they change location in google map for dont showing reviews on it. its fraud.

I would not recommend staying at this property. First, the hotel is surprisingly difficult to find because there are no visible signs indicating that the building is a hotel. To make matters worse, the Google Maps location is approximately 1 km away from the actual address, which made arrival unnecessarily frustrating. The property itself is very noisy. My room door made a lot of noise every time it was opened or closed, and overall there was very little sound insulation, making it difficult to relax. Another important point is that many of the rooms (around six) are located in the basement. My room was on the first floor, but the overall atmosphere still didn’t feel like a hotel. The reception is also not staffed 24 hours a day, despite what many travelers might expect from a hotel. One of the biggest disappointments was that the bathrooms and toilets are shared. This is not made sufficiently clear in the listing, and the photos do not make this obvious. During my stay, the shared toilet also ran out of toilet paper, and there was no replacement available. Since there was no receptionist on site at the time, there was no one to ask for more. I had originally booked another stay here for the following week, but after experiencing the property firsthand, I canceled that reservation and booked another hotel instead. Overall, this place does not feel like a hotel, and I believe the listing should be much more transparent about one can expect of the facilities and location

I had a very disappointing experience with this accommodation. There was no sign outside the building showing that it was a hotel or accommodation, and even the building number was not clearly visible. It took me almost one hour to find the place after asking several local shops for directions, while carrying 30 kg of luggage. The address on my booking confirmation was different from the address shown on Google Maps. The property also looked completely different from the photos on Expedia, which were very misleading. The bathroom and toilet were extremely dirty, and there was a strong sewage smell throughout the building. The phone number provided by the property manager was incorrect.

I had a very disappointing experience with this accommodation. There was no sign outside the building showing that it was a hotel or accommodation, and even the building number was not clearly visible. It took me almost one hour to find the place after asking several local shops for directions, while carrying 30 kg of luggage. The address on my booking confirmation was different from the address shown on Google Maps. The property also looked completely different from the photos on Expedia, which were very misleading. The bathroom and toilet were extremely dirty, and there was a strong sewage smell throughout the building. The phone number provided by the property manager was incorrect. Even Expedia customer support tried to contact the property, but they were unsuccessful. The owner/manager was not responsible or helpful at all. I believe this listing is misleading. I am requesting a full refund from Expedia, because for €45 I could have booked a much better place, but I was misled by this accommodation.

The hotel didn't have a room for me when I arrived. They haven't tried to contact me or Expedia about that. Instead, they asked me to contact Expedia and cancel it myself. Expedia denied me any compensation based on the reservation not being refundable. As a result, I had to book another hotel last minute and was pay for it out of pocket again. Terrible service on both Expedia and the hotel part. I thought Airbnb is bad, but Expedia is no better, apparently

Bad experience. I wrote to them that I was arriving by plane at 3:30 AM on May 1st, so I would be arriving an hour later, paying for check-in on the same day. When I arrived, the "hotel" was nowhere to be found and had no signs or license plates. With the help of passersby, I found it. A tiny place with no one, not even a reception desk. I called and they told me that check-in was at 2 PM. I told them I had paid for the 1st anyway, that I was entitled to a bed, and that in any case I needed to sleep. The owner insisted on his position until he hung up and didn't answer. In the end, I couldn't sleep anymore. In the morning, no one was there. I called back and they insisted that check-in was at 2 PM. Since I had paid and wanted to sleep, I returned at that time and there was still no one there. I called back, and they told me to wait another half hour. They didn't arrive. I called back and they said the hotel was no longer open and that I could request a refund through Expedia. Terrible!

Everything is amazing

Great location s*it hotel the rooms are in the basement no air conditioning, no, not for me.

This property is not clearly marked and i never found it. I rang for help and they sold my room. This might be in their terms but not the terms sent by Expedia. Eventually after 45 mins they found a room the other side of town to which i needed a taxi for. There is no 24hr reception here despite me reading there was!