Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

El hotel está increíble con muchas actividades para la familia y con excelentes opciones para comer . Recomendable 100%

Family friendly en bloque Family Selection y resto. Habitaciones limpias.

Excellent overall experience . Our butler Daniel H. Really helped to make everything easier and memorable.

Simply, great experience overall.

Not even sure how to review this place. It was a pretty good stay until we got robbed. Had 2 rooms hit in 2 different buildings. It was obviously staff as I don’t know who else would have access to all the rooms. All of our bags were obviously rifled through. The staff didn’t seem too concerned when we told them. Seems like theft is common according to other reviews. Keep all valuables on you the entire time. The buffet was average, restaurants were good. The sargassum was especially bad and the ocean was not swimmable most of our stay.

We loved the family selection area. Food was really good and lots of activities each day! Great and we are coming again this year! Thank you!

Excellent resort all the way around. Pools were beautiful. Great food and tons of options. Amazing wildlife around the resort. Top notch service!

Everything was great but beach although not the hotels fault.

Clean room , nice staff, great pool, the buffet is ok.

We were overall disappointed in our stay and definitely do not consider this a 5 star hotel. Pros: Beautiful grounds, great amenities, friendly staff, lots of activities for kids. Cons: The beds were uncomfortable and pillows smelled terrible. We even swapped the pillows for 4 more but the new ones smelled as well. It made us not want to spend time in our room and caused very poor sleep. The kids club was very simple and did not look appealing on first glance. My kids ended up liking it due to the activities but it was overall lacking. No playground on the grounds. The babysitter situation that they advertise is not a "babysitting service" but is off-duty hotel employees. We were looking forward to using this but ended up not using it as it made us uncomfortable. There were several hours a day where food was not available and happened to occur when my kids and I were really hungry! There is always room service available but options did not look good and the one time we tried to order it they tried to confirm our order about 3 times, over 30 minutes so we ended up cancelling it as we knew it would take at least another 30 minutes to hour to arrive. it would be nice if there was one restaurant or cafe that was open at all hours of the day. Overall, we were disappointed and will not be returning.