ジ・アスター (The Aster)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Check in and out was seemless, Our room was ready upon artival, beautiful, big, open, with a lovely balcony overlooking the pool. Super quiet with a comfortable bed! Highly recommend and we would gladly book again!

It is a beautiful, spacious and well maintained hotel. The staff was helpful and friendlyl

We stayed at The Aster while attending a show at the Pantages, and the location couldn't have been more convenient. The hotel was very clean, and our suite was spacious, but several aspects of the stay were disappointing. Upon arrival, we were asked for our full name three separate times—by the valet, front-door security, and the front desk—this felt excessive and unnecessarily repetitive. The front desk was efficient but not particularly welcoming; there was no effort to engage with us about our stay, plans, or whether we needed anything. While the room itself was large and spotless, the view was unfortunate, looking directly onto a rooftop dominated by a concrete wall, mechanical equipment, and a service stairway. A few basic details were also overlooked. There was no bottle opener in the room, and the bathroom shower featured a partial glass enclosure that allowed water to escape onto the floor after every use. The robes provided were small for anyone with a larger frame, and the bed was one of the least comfortable hotel beds I've experienced—extremely firm and noticeably worn. The biggest issue, however, was noise. Room 414 is directly below the fifth-floor kitchen, and we could hear footsteps, rolling carts, doors opening and closing, and other servicactivity throughout our stay. Nearby laundry facilities added even more noise, and the service stairway outside was active until 3am. Food was fine, but nothing memorable.

Great hotel, staff super friendly, the rooms are huge and clean. The only downside is the noise coming from outside in the wee hours of the morning - fire trucks, police cars, hot rods, motorcycles. You hear them all - not sure why it happens in this location but it does. The hotel left us ear plugs on the nightstand and I now understand why they do that. But if the noise wasn't an issue, I would be coming back for sure.

The restaurant was not to my liking. The food was below average, as was the service. Room service was over 2 hours late. No water available to drink in lobby, or rooms. A disappointment for sure!

It was too noisy having a room off the alley. Otherwise, it is a wonderful hotel with an exceptional staff.

Impressive and spacious. Enjoyed my stay.

This hotel was super clean and the staff were all extremely friendly and helpful. Their pool area was well kept and very nice if you want to have a coffee outside in the morning. We truly loved everything about this hotel (the room, the shower pressure, the service) except for the noise -- we were on the 4th floor and could hear raves happening nearby both nights that we stayed (the noise stopped around 1:30am each night). Not a huge deal for us because we didn't need to get up early, but this could be less than ideal for others.

Beautifully redone historic building with modern amenities. We booked a poolside suite, which was massive and well laid out. All that said the service was lacking for the price. On our way in we were offered bell hop service, but I ended up rolling our cart up 45 minutes later because it was still in the lobby and we had to get ready for our night. After dinner we called the front desk for a hypoallergenic pillow, and had to call two more times before it was delivered nearly two hours later.

Clean room perfect staff