ザ・ヴェニスヴェニスホテル (The Venice Venice Hotel)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

The hotel is excellent. The staff are exceptionally helpful. Location is fantastic. Amazing experience overall

Naturally, it's a beautiful place -- right on the Grand Canal. Interesting architecture for a hotel. Had problems with check-in. Not a great situation. Wish it had been more straightforward.

The staff was excellent. I highly recommend.

Overall, I would rate the experience as good rather than very good. The Italian staff were excellent—warm, welcoming, and genuinely helpful throughout our stay. Housekeeping, however, needs improvement. Our room was serviced quite late on two occasions during our four-night stay, and the extra toilet paper we had kept was removed without being replaced. The restaurant was pleasant, but I would rate the service around 3.5 out of 5. It was adequate, though not at the level I would expect from a luxury hotel. I also noticed that some bathroom fixtures showed visible wear. I’m not sure if this was intentional as part of the design, but the faucets had dark marks and scratches that made them appear less well maintained. At our next hotel, which uses the same style of fixtures, they look polished and spotless, so the difference was noticeable. Overall, it’s an interesting hotel with a distinctive character, but there are several details that, if improved, would make the experience feel much more consistent with its price point. For that reason, while I enjoyed aspects of my stay, I don’t think I would choose to return.

Highlight of our stay! Service was excellent and the hotel was unique and memorable. Breakfast by the canal is a must do! The staff was more than accommodating and all extremely nice. Thanks for a great stay!

Venice Venice is right now my new favorite hotel in town. Its location is perfect, far enough from the crowds but at the same time near every main attraction. The vibe is great, modern Venetian atmosphere and decorated with tasteful art. The staff is incredibly friendly and efficient, they went out of the way for last minute bookings and special requests from us (a special mention to the front desk team: Valentina, Claudia and Enrico Emmanuele)

Amazing stay at a lovely, stylish and beautifully restored palace.

Incredible room complete with hammam, gym and multiple bathrooms. Staff were incredible, in spite of this obviously being one of the must visit places on St Marco, the property felt exclusive and quiet. The design touches and attention to detail were incredible.

Perfect from start to finish. If you’re booking, make sure to include breakfast, you won’t regret it.

Chic hotel, fabulous location & wonderful team working there to assist with every need/question. We’ll absolutely be back.