レジデンツァ コンテ ディ カブール & ルーフトップ (Residenza Conte di Cavour & Rooftop)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

We stayed

The hotel bathroom has an unbearable odor. Sewer gas permeates the entire room, making it unpleasant.

I really appreciated they had a drinking water machine, the room was clean, the bed was comfy, the staff was friendly and it was in a great location. If you are a light sleeper make sure you bring ear plugs because the doors are thin and you can hear people passing by.

The photos are extremely misleading. This place is an absolute dump and a major safety hazard. STAY FAR AWAY. I have a disabled mother and they put us in a room where the bed is on a loft with a narrow stairway leading up to it. I'm in good shape and even I was scared I'd injure myself going up and down it in the middle of the night to get to the bathroom downstairs. When they showed us the room and I said it is too unsafe for my mom and her health condition they wouldn't switch us into another room or even bring a rollaway bed so she could sleep safely on the lower level. They did nothing to help so we had to leave and find another hotel last minute which was extremely stressful and really put a damper on our vacation. To add injury to insult, they would not refund us even though we never stayed there citing Expedia's no cancellation policy. What they fail to recognize is the EXTREMELY unsafe conditions they put us in. SHAME ON THIS HOTEL AND SHAME ON YOU EXPEDIA FOR WORKING WITH THEM AND NOT TAKING OUR GRIEVANCE SERIOUSLY.

Convenient location. Spacious room. Great roof deck with city views

This hotel was awesome! Super nice staff, great location, cleanly facilities, and a great room!

I felt so scammed staying at this property. NOTHING like any of the pictures posted. Just a small all white room 75 ft square room. Bathroom reaked of poop. Also if you check in after 3 there is no one there and you have to walk to another property (their sister hotel) a few streets away to check in. Also the walls were paper thin. We could hear all of our neighbors at all times. People coming in n out early or late will wake you up. Only positive feedback was that the staff was nice and location was good

First off the staff was amazing, so nothing negative about that. My problem is that we felt a bit misled, when we booked, we did so based on the photos for the room. It showed a one bedroom, no stairs. Although our room had stairs to get to the bed and it was extremely small stairs so very hard to go up and down late at night. Followed that with we had a few issues with the plumbing. First night the toilet backed up and flooded before we could even use it (the staff send someone the very next morning to fix it and clean the room but we weren’t able to use the bathroom first night). After that we noticed on our last day there was a very bad smell when we flushed the toilet and it was because the backup sewage was coming out of the shower. Since it was our last day we didn’t want to make a fuss, we just mentioned it to them as we left so they could get it fixed. I’m sure they would have done so beforehand if we mentioned it, so that is mostly on us. Overall, staff and location are amazing. Room is incredibly small and those stairs are extremely scary (plus potential plumbing issues)

I like the location, i would prefer if they have nicer Amenities

Great rooftop though the Dome was partially obscured