ロイヤル シグネチャー ホテル (Royale Signature Hotel)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Well the property need a lot of updating. Alor Setar has not been a good choice for hotel.

The positive thing, is that the room is spacious and big. Good view of the Alor Setar Tower. The plug in point was not working and the bathroom was looking old and not spotless clean. The place needs a bit of upkeeping

Having traveled extensively across Asia for the past 15 years I can honest say I his was the worse hotel I’ve ever stayed in . We didn’t get the room we had booked , the tv in the room was unwatchable due to the poor reception, the room had a small fridge which despite having drinks in it didn’t work , no hot water . The food at breakfast was not great , the bread was so hard it was impossible to cut . The toilet flush was also trouble. I would never recommend this place and wil never return

The facilities were old, the room had a strange smell, the bathroom felt dirty, the bath towels were old and should have been changed, and the bed sheets weren't very clean either.

The door knob doesn't work properly, the tv doesn't work properly, the shower full of mold

Town area

Beyond being dated, this hotel has a serious cleanliness issue. There is mold everywhere in the bathroom and the fixtures are extremely dirty and in poor condition. I have never been in a hotel in such a deplorable state. AVOID this hotel unless this is the last place on earth available to you. Staff are unhelpful and don't seem to care. My worse hotel experience ever.

The hotel is very old, and my room was not well maintained. I informed the reception that the TV and the safe were out of order. Nothing was done after 2days. You need to run water over 5min to get hot water. The window does not close properly. It has been a very uncomfortable stay.

The bathroom fittings need upgrading and air con is noisy.

The hot water was not hot and it was cut off while we were showering at 11.30pm