マンダレイ ベイ リゾート アンド カジノ (Mandalay Bay Resort And Casino)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Beautiful environment. The room was lovely. Obviously, a great place for families, with the pools jam-packed with kids. Staff are especially welcoming.

Would stay again.

You never have to leave the property! Every great restaurant, club, show, and great pools are right there.

clean room and the pools were the best but hardly any jacuzzi and needed more directions and overnight parking fees

Love that you still have clerks helping you check in instead of just computers.

The man made beach was cool. I liked the fact that you really did not need to leave the property at all. Loved all the different choices of restaurants.

Staff was extremely rude and unhelpful. Everything else was great

While we understood flying on at 8:30 am meant we’d most likely have to wait for a room, just tell us don’t come back until closer to checkin. Zion, an associate who was there told us without merit that she was able to check the status of our room and housekeeping was on it. Two hours later, Zion left (probably have us that erroneous information knowing she’d be gone when we came to inquire). Another associate said there was no way she’d know that..room progress cannot be tracked. When our room was eventually available we went to retrieve our luggage and found out Luis never scanned the claim ticket into the system so that when we tried to retrieve our bags they we’re technically lost and nobody where they were stored. This again added to our delay of getting to our room as there were over 500 bags stored and they had to review them individually. The beach clubs are a joke with young men working them with the sole objective of hitting on women. They were rude and condescending to us (a slightly older gay male couple) definitely a homophobic vibe. Positives…once you go to the Mandalay restaurants food and service were amazing. Checkout Noodle Shop, Citizens, Seabreeze cafe, Border Grille. Definitely worth it to pay $25 for the Premium gym as the cardio center was subpar.

Well there was a leftover bar of soap on the bath tub..

Everything was great! I would definitely stay there again. It exceeded expectations.