モカラ ホテル & スパ サン アントニオ (Mokara Hotel & Spa San Antonio)

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Love the staying

We had a wonderfil

The spa is beautiful. However, the ladies showers could use a little more care. A couple of the showers were in need of a good scrubbing and disinfection. I absolutely loved the hotel and sweet room service on my Birthday! Snacks and acknowledgement of my birthday with a slice of cake delivered to my room.

This hotel was AMAZING! We were in town for Air Force graduation of my oldest son. From our first interaction with Marissa and Marcos upon arrival until the moment we left we felt cared for and accommodated. Taylor and Emaly in the restaurant went waaaaaay above and beyond to help us have a wonderful experience with our family gathering to celebrate our airman. My dad and aunt and uncle also stayed at the hotel and raved about it endlessly and have promised to stay there again (we will as well!). The rooms were gorgeous, well appointed, and clean. Very comfortable beds and I loved the toiletries. The valet staff and front desk were on top of everything. We had to leave stupid early every morning and they had our vehicle ready and waiting for us every single time we needed it. And the cookies!! Yum!! And thanks for all the cold waters. And I have to mention how awesome the showers were!! Best water pressure in a hotel ever. Access to the Riverwalk made exploring what San Antonio has to offer easy.

Traveled with family and we really enjoyed our stay. The staff was so friendly and welcoming. Great place to stay!

Great staff. Great location.

Well appointed room

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Good

I don't often write reviews, but I'm happy to do so in this case. I grew up in San Antonio and was in town visiting family during my stay. It's been a long time since I've ventured into the touristic heart of my hometown, let alone stayed there, but I'm very glad I gave Mokara a chance. Everything about my stay at Mokara impressed me. I think a good hotel is one where things just feel easy and effortlessly comfortable, and the Mokara staff accomplishes that objective with aplomb. From the front desk to the valet counter to the restaurant staff, everyone seemed to somehow know my name from the moment I arrived. Requests were accommodated promptly, accurately and with a smile. Further, lots of little details were present that I would normally only expect at a higher price point. One nice example: the ice bucket in my room was always filled with fresh ice whenever I returned. It's a small thing, but it suggests a high level of overall attention to detail and care for the guest experience. The unexpected interior design eschews the usual sleek, contemporary feel embraced by most new-ish upscale hospitality venues and leans into a warm, traditional aesthetic reminiscent of some of San Antonio's vaunted older hotels. It works surprisingly well. The feeling is unpretentious and rooted in regional vernacular, but without feeling like an "Old West" cartoon. In general I found this hotel understated, relaxed (and relaxing), and very comfortable. I'll be back.